Amazon Online Germany GmbH
Sales, Advertising, Account Management
ProgrammaticSolutionsAnalyst,PSC-DE
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Programmatic Solutions Analyst, PSC - DE at Amazon Online Germany GmbH. Skills: Programmatic advertising, Client management, Ad technology. Manage end-to-end customer experience. Develop customer expertise”
What You'll Achieve.
Meet business objectives; Exceed business objectives; Drive adoption of Amazon technologies
Industry & Context.
Troubleshooting; Root cause analysis
What They're Looking For.
Must Have
Experience in programmatic advertising, Experience in digital advertising, Client facing roles experience, Bachelor's degree in marketing, Bachelor's degree in communications, Equivalent work experience, Fluency in English, Fluency in German, Experience analyzing data, Experience with best practices, Experience in omni-channel marketing, Experience in search engine marketing, Experience in search engine optimization
Nice to Have
Basic understanding of programmatic ad technology, Excellent organizational skills, Prioritizing skills, Scheduling skills, Time management skills, Meeting deadlines skills
What You'll Do.
Manage end-to-end customer experience
Develop customer expertise
Deliver trainings on new features
Assist customer with beta feature
Consult in business strategy
Consult in planning discussions
Provide oversight in execution
Develop campaign optimization recommendations
Monitor campaign impact
Determine root causes of issues
Inform customers of best course
Advocate for customer in internal forums
Provide troubleshooting support
Simplify customer feedback
Propagate customer feedback
Inform product design
Inform services design
Operate as trusted advisors
Ensure customers develop proficiency
Understand customer objectives
Address customer objectives
Drive adoption of Amazon technologies
Own customer relationships
Understand trader needs
Understand trader blockers
Provide trade desk support plans
Provide continuous product usage consultation
Provide industry best practices
Identify improvement areas
Formulate enablement recommendations
Formulate adoption recommendations
Assist customers with product beta participation
Capture customer feedback
Collaborate with cross-functional teams
How You'll Work.
Team & Collaboration
Internal sales teams; Product teams; Support teams; Amazon Ads internal teams; Cross-functional Amazon teams; Product Management; Engineering; Analytics; Specialists
Communication Scope
Client communication
Full Job Description
Amazon Ads is dedicated to driving measurable outcomes for brand advertisers, agencies, authors, and entrepreneurs. Our ad solutions - including sponsored, display, video, and custom ads - leverage Amazon’s innovations and insights to find, attract, and engage intended audiences throughout their daily journeys. With a range of flexible pricing and buying models, including self-service, managed service, and programmatic ad buying, these solutions help businesses build brand awareness, increase product sales, and more. Our programmatic advertising platform, the Amazon Demand Side Platform (DSP), is becoming increasingly popular with major advertisers and agencies worldwide. We believe we understand display advertising better than anybody else and want to turn it into a science of its own that all users can leverage for their programmatic advertising. Our Amazon DSP team is looking for a Programmatic Solutions Analyst to join Amazon Ads growing team based in Germany. As a Programmatic Solutions Analyst, you will manage the end-to-end experience of our enterprise customer, known as programmatic trading desks. You will drive success by developing customer expertise in our programmatic advertising DSP. The Programmatic Solutions Analyst has experience in advertising technology and the programmatic advertising domain, and is leveraging this expertise to help our customers meet and exceed their business objectives. In this customer-facing role, you will work closely with programmatic traders at agencies/advertisers, as well as Amazon Ads internal sales, product, and support teams to address customer needs. A typical PSC engagement with our customers could include onboarding new traders, delivering trainings on new product features, assisting a customer with a beta feature, consulting in business strategy and planning discussions, providing oversight in execution of campaign strategy, developing campaign optimization recommendations and monitoring their impact, conducting de
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