Amazon (China) Holding Company Limited
Sales, Advertising, Account Management
ProgrammaticAdvertisingSpecialistJP
“Programmatic Advertising Specialist-JP at Amazon (China) Holding Company Limited. Skills: Programmatic advertising, Customer support, Troubleshooting. Respond to live chat or email support questions. Help advertiser troubleshoot campaign setup issues”
Industry & Context.
Troubleshoot; Analyze data; Root cause analysis; Optimization
What They're Looking For.
Must Have
2+ years programmatic advertising experience, Experience with Excel, Experience analyzing data, Experience with best practices to assess performance drivers, Experience in omni-channel marketing, Experience in search engine marketing, Experience in search engine optimization
Nice to Have
Experience in e-commerce, Experience in online advertising, Speak, write, and read fluently in Japanese, Speak, write, and read fluently in English
What You'll Do.
Respond to live chat or email support questions
Help advertiser troubleshoot campaign setup issues
Help advertiser troubleshoot creative moderation issues
Help advertiser troubleshoot performance issues
Help advertiser troubleshoot delivery issues
Help advertiser troubleshoot reporting issues
Help advertiser troubleshoot ad tags issues
Help advertiser troubleshoot trackers issues
Help advertiser troubleshoot account questions
Provide on-boarding support
Consult on product usage
Provide industry best practices
Analyze data with advertisers
Interpret data with advertisers
Identify campaign improvement areas
Identify optimization opportunities
Assist customers with product beta participation
Capture customer feedback
Collaborate with program partners
Highlight product gaps
Highlight product opportunities
Escalate technical troubleshooting issues
Surface issues to leadership
Identify opportunities to update support documentation
Escalate documentation updates
Mentor junior employees
Up-level knowledge of programmatic advertising
Become subject matter expert
How You'll Work.
Team & Collaboration
Program partners; Content specialist; Leadership
Communication Scope
Live chat; Email support
Applying for this Programmatic Advertising Specialist-JP role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
ANONYMOUS · UNFILTERED
What do employees actually say about Amazon (China) Holding Company Limited?
Real rants from real employees. Read before you apply.