Comcast Advertising
TV advertising
ProgrammaticAccountManager
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“Programmatic Account Manager at Comcast Advertising. Skills: Programmatic Advertising, Campaign Management, Client Communication. Serve as trusted strategic partner to Sales. Coordinate, escalate, and translate activities”
What You'll Achieve.
Ensure seamless communication, alignment, execution, troubleshooting, and escalation management; Support campaign success from pre-sale planning through post-campaign analysis; Deliver a client experience and operational excellence; Ensure alignment and successful campaign execution; Proactively identifying risks, gaps, optimization opportunities, and escalation needs; Drive timely resolution; Ensure clear communication, cross-functional alignment, accountability, and follow-through throughout the resolution process; Ensure campaigns launch accurately and on time; Translate data into actionable business insights; Support long-term partnership growth and retention; Improve efficiency and scalability; Support revenue tracking, reporting, billing coordination, and campaign reconciliation; Contribute to operational excellence initiatives; Support strategic initiatives, testing opportunities, and special projects
Industry & Context.
Analytical problem-solving; Proactively identifies solutions; Helps drive issue resolution; Troubleshooting; Investigate campaign, delivery, pacing, creative, targeting, reporting, platform, or technical issues; Drive timely resolution
What They're Looking For.
Must Have
5-7 Years Relevant Work Experience
What You'll Do.
Serve as trusted strategic partner to Sales
and translate activities
Act as primary continuity lead for programmatic campaigns
Ensure seamless communication and alignment
Support campaign execution and troubleshooting
Manage escalation across agencies and partners
Provide high-level support to Ad Sales teams
Act as liaison between commercial and operational teams
Partner closely with Sales for active programmatic advertisers
Support campaign onboarding
Support Sales teams during RFP and planning process
Coordinate across teams for campaign execution
Monitor campaign health and performance
and partner escalations
Support creative and ad copy workflows
Prepare and deliver campaign performance reports
Build and maintain relationships with stakeholders
Develop and maintain operational documentation
Support revenue tracking
Identify process improvement opportunities
Stay current on industry trends and best practices
Support strategic initiatives and special projects
Act as a resource for colleagues
How You'll Work.
Team & Collaboration
Coordinate, escalate, and translate activities across internal and external stakeholders; Acts as the primary continuity lead for programmatic campaigns, ensuring seamless communication, alignment, execution, troubleshooting, and escalation management across agencies, advertisers, DSP partners, Sales, Operations, Campaign Management, and Technical Account Management teams.; Partners cross-functionally to deliver a client experience and operational excellence across the programmatic ecosystem.; Acts as a key liaison between commercial and operational teams while helping drive continuity, transparency, and accountability throughout the campaign lifecycle.; Partner closely with Sales as a primary day-to-day contact for active programmatic advertisers and agencies, supporting campaign continuity, communication, troubleshooting, and escalation management in collaboration with Operations teams.; Partner closely with Programmatic Campaign Managers and Technical Account Managers to support campaign onboarding, setup, execution, optimization, troubleshooting, and delivery monitoring.; Coordinate across Sales, Operations, Campaign Management, Technical Account Management, Analytics, Yield, Planning, Legal, Finance, and external partners to ensure alignment and successful campaign execution.; Support troubleshooting efforts by helping investigate campaign, delivery, pacing, creative, targeting, reporting, platform, or technical issues and coordinating with appropriate internal and external stakeholders to drive timely resolution.; Help manage client, agency, and partner escalations by ensuring clear communication, cross-functional alignment, accountability, and follow-through throughout the resolution process.; Support creative and ad copy workflows in partnership with operational teams to help ensure campaigns launch accurately and on time.; Build and maintain relationships with agencies, advertisers, DSPs, and internal stakeholders to support long-term partnership growth and retention.; Support revenue tracking, reporting, billing coordination, and campaign reconciliation in partnership with Finance and Operations teams.; Act as a resource and subject matter expert for colleagues with less experience.
Communication Scope
Client-facing communication skills; Seamless communication; Clear communication
Full Job Description
Comcast Advertising is driving the TV advertising industry forward, from delivering ads to linear and digital audiences to pioneering the tech that makes it possible. We help brands connect with their audiences on every screen using advanced data, technology, and premium video content. Our media sales division helps local, regional, and national brands reach potential customers through multiscreen TV advertising. Our ad tech division FreeWheel provides comprehensive adtech that makes it easier to buy and sell premium video advertising across all screens, data types, and sales channels. **Job Summary** Responsible for serving as a trusted and highly valued strategic partner to Sales by coordinating, escalating, and translating activities across internal and external stakeholders throughout the pitch-to-pay lifecycle. Acts as the primary continuity lead for programmatic campaigns, ensuring seamless communication, alignment, execution, troubleshooting, and escalation management across agencies, advertisers, DSP partners, Sales, Operations, Campaign Management, and Technical Account Management teams. This role combines programmatic expertise, operational coordination, analytical problem-solving, and client-facing communication skills to support campaign success from pre-sale planning through post-campaign analysis. The ideal candidate thrives in fast-paced environments, proactively identifies solutions, helps drive issue resolution, and partners cross-functionally to deliver a strong client experience and operational excellence across the programmatic ecosystem. Responsible for providing high-level support to Ad Sales teams, clients, agencies, and partners through campaign coordination, strategic consultation, reporting, issue resolution, and performance analysis. Acts as a key liaison between commercial and operational teams while helping drive continuity, transparency, and accountability throughout the campaign lifecycle. **Job Description** **Core Responsibilities:**
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