Mental Health Association
Mental Health Care
ProgramSupervisor
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Program Supervisor at Mental Health Association. Skills: Residential staff supervision, Participant well-being, Program compliance. Supervise residential staff. Train residential staff”
Industry & Context.
Some flexibility required
What They're Looking For.
Must Have
Valid driver’s license, Reliable and insured vehicle, Acceptable driving record, MAP certified, CPR certified, First Aid certified, At least 21 years of age
Nice to Have
College degree in human services, Experience with individuals with disabilities, Experience with brain injuries
What You'll Do.
Supervise residential staff
Train residential staff
Support residential staff
Promote staff autonomy
Ensure policy compliance
Assist staff with residents
Monitor participant well-being
Conduct staff supervision
Monitor staff attendance
Monitor staff compliance
Document staff outcomes
Oversee program documentation
Ensure record compliance
Ensure report compliance
Respond to medical issues
Respond to psychiatric issues
Notify leadership of issues
Coordinate communication with teams
Coordinate communication with families
Coordinate communication with providers
Manage program timesheets
Manage program reports
Participate in on-call
Document on-call actions
Collaborate with Human Resources
Manage program budgets
Ensure adherence to protocols
Guide staff in participant support
Provide advocacy training
Provide self-advocacy training
Coordinate medical care
Monitor medication administration
Facilitate human rights training
Facilitate fire safety training
Promote safe workplace
Identify workplace hazards
Report workplace accidents
Foster positive team environment
How You'll Work.
Team & Collaboration
Cross-functional teams; External providers; Human Resources
Communication Scope
Oral communication; Written communication; Basic computer proficiency
Full Job Description
### **Position Summary** The Residential Program Supervisor provides leadership and support to residential staff to empower participants in achieving optimal independence and community integration. Utilize a strength-based approach to foster staff growth and participant opportunity. Model and promote person-centered planning through positive interactions with participants. Train, guide, and support staff to ensure effective service delivery. Oversee program operations by monitoring interactions, documentation, feedback, and data to maintain compliance with Federal, State, and Mental Health Association policies and regulations. _**Pay Rate:**__$53,000 annually_ _**Open Shift:**__Monday through Friday 9am-5pm (40hrs), some flexibility required_ ### **Key Responsibilities** * Directly supervise, train, and support residential staff to promote autonomy and ensure compliance with all policies. * Assist staff in engaging residents in daily living activities and monitor participant well-being. * Conduct regular supervision and staff meetings; monitor attendance, compliance, and document outcomes. * Oversee program documentation and ensure compliance with regulations; manage records and reports. * Respond promptly to medical and psychiatric emergencies; notify leadership within required timelines. * Coordinate communication among nursing, DDS, clinical teams, families, and external providers. * Manage program timesheets, reports, and participate in on-call rotation; document actions accordingly. * Collaborate with Human Resources for hiring, scheduling, and maintaining adequate staffing. * Manage program budgets, ensuring adherence to agency and participant funds protocols. * Guide staff in participant support including advocacy, self-advocacy training, medical coordination, and crisis prevention. * Monitor medication administration and ensure compliance with MAP standards; facilitate annual training on human rights and fire safety. * Promote a safe workplace by identifying
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