Company
ProgramSupervisor
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Program Supervisor. Skills: Supervision of Parent Educators, Oversight of parent educators’ services to clients, Coordination of supplemental events/projects, Client file audits, Directly serving clients in the event of a vacancy, Accurate documentation, Salesforce reports review, Meet reporting deadlines, Meet federal and state regulatory guidelines, Weekly progress reports review, Monthly client file audits, Conference calls with partner agencies, Ensure appropriate referrals, Collaborate with”
What You'll Achieve.
Meet with parent educators on a weekly basis to review their weekly progress reports and provide guidance as required; Perform monthly client file audits or as requested by the program director; Ensure appropriate referrals are routed to the Parent Educators to ensure that Parent Educators maintain a full case load; Utilize productivity tools to monitor productivity of the Parent Educators and provide constructive feedback; Ensure monthly performance measures are being tracked for each Parent Educator; Ensure information is entered into Salesforce as required by agency policy and procedures
Industry & Context.
Drive a vehicle and comply with safety procedures in accordance with program requirements, Pass a pre-employment drug screen and random drug screens throughout employment, Pass pre-employment and biennial criminal background checks
What They're Looking For.
Must Have
High School Diploma or equivalent, 2 years of related experience in case management, Maintain current licenses including any certificates required for the position including, but not limited to: CPR, and First Aid, Meet all federal and state regulatory guidelines and standards applicable to this position, Pass a pre-employment drug screen and random drug screens throughout employment, Provide proof of work eligibility status upon request, Pass pre-employment and biennial criminal background checks, Drive a vehicle and comply with safety procedures in accordance with program requirements, Demonstrate the ability to: Work in a fast-paced environment and maintain control and professional composure, at all times, Demonstrate the ability to: Communicate effectively in writing and verbally in English, Demonstrate the ability to: Organize and prioritize responsibilities and duties efficiently, Demonstrate the ability to: Maintain computer literacy required to meet the responsibilities of the position, Demonstrate the ability to: Maintain confidentiality in all areas of the service population and program operations, Demonstrate the ability to: Work effectively and without intensive supervision both independently and as a member of a multidisciplinary team, Applicants must be authorized to work for ANY employer in the U. S.
Nice to Have
Bachelor’s degree in Human Services, Social Work, Education, Business or a Social Science related field, With Bachelor’s degree, 1 year of related experience in case management
What You'll Do.
Providing direct supervision of Parent Educators through quality assurance and improvement functions such as home visits
weekly productivity meetings and chart audits
Oversight of the parent educators’ services to clients including but not limited to intake assessments
state benefit assessments/applications
case plan development
progress monitoring via standardized testing tools
client advocacy and referrals while maintaining compliance with established state and federal standards and requirements
Coordination of supplemental events/projects such as collaborative improvement
local community coalition involvement
outreach and recruitment efforts
Assist in performing client file audits on a monthly basis or as requested by the program director
Directly serving clients in the event of a vacancy in the Parent Educator position
Complete accurate documentation in accordance with agency policies and procedures
and regulatory requirements
and program timeline requirements
Review Salesforce reports for compliance with program requirements
Meet all pre-determined reporting deadlines required by program
Meet all federal and state regulatory guidelines and standards that are applicable to this position
How You'll Work.
Team & Collaboration
Work effectively and without intensive supervision both independently and as a member of a multidisciplinary team; Participate in conference calls with partner agencies assigned by the program director; Collaborate with Family Resource Center at least once per month on community activity or outreach efforts
Communication Scope
Communicate effectively in writing and verbally in English
Full Job Description
It's a great feeling to work for a company that does so much good for others around the world! **Education:** Required – High School Diploma Preferred – Bachelor’s degree in Human Services, Social Work, Education, Business or a Social Science related field. **Experience:** Required – With a high school diploma or equivalent, 2 years of related experience in case management. Preferred – With Bachelor’s degree, 1 year of related experience in case management. **Summary:** The Program Supervisor is responsible for providing direct supervision of Parent Educators through quality assurance and improvement functions such as home visits, outreach/recruitment, weekly productivity meetings and chart audits. **Essential Functions:** 1\. Supervisor has oversight of the parent educators’ services to clients including but not limited to intake assessments, state benefit assessments/applications, goal setting, case plan development, home visits, progress monitoring via standardized testing tools, client advocacy and referrals while maintaining compliance with established state and federal standards and requirements. 2\. Coordination of supplemental events/projects such as collaborative improvement, local community coalition involvement, outreach and recruitment efforts. 3\. Assist in performing client file audits on a monthly basis or as requested by the program director. 4\. Directly serving clients in the event of a vacancy in the Parent Educator position. 5\. Complete accurate documentation in accordance with agency policies and procedures, contract, and regulatory requirements, standards, and program timeline requirements. 6\. Review Salesforce reports for compliance with program requirements. 7\. Meet all pre-determined reporting deadlines required by program, state, and federal partners.  8\. Meet all federal and state regulatory guidelines and standards that are applicable to this position. **Measurable Deliverables:** 1\. Meet with parent educators on a weekly basis to r
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