UW Medicine
ProgramOperationsSpecialist–Credentialing
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Program Operations Specialist – Credentialing at UW Medicine. Skills: process management, cross-functional coordination, vendor/stakeholder management, operational metrics, resource planning, continuous improvement. Independently analyze and manage credentialing processes for UW Medicine. Manage all new eLearning special and additional privileges”
What You'll Achieve.
overall progress of OMSA goals; Measure and report all cost savings and increase efficiency in departmental processes
Industry & Context.
creative problem-solving skills
What They're Looking For.
Must Have
Bachelor's degree in relevant field, at least two years of credentialing experience, Certification in NAMSS CPCS or CPMSM or certify within two years of hire
Nice to Have
Ability to prioritize competing demands to successfully meet deadlines, Excellent verbal and written communication skills, Excellent attention to detail with interpersonal skills, Exercise independent judgment of competing priorities, organizational skills
What You'll Do.
Independently analyze and manage credentialing processes for UW Medicine
Manage all new eLearning special and additional privileges
Maintain and analyze clinical privilege forms with the annual review of clinical department chairs and service chiefs
Ensure credentialing forms are routed through the UW Medicine health system for appropriate clinical approval
Oversee and manage the process of Short-Term Temporary Privileges for visiting providers
Manage Exempt Privileges for providers credentialed for 5 days or less
Identify and assess proctoring cases to document competency for additional privileges
Primary point of contact for Proxy Credentialing for Telemedicine across the WWAMI region
Oversee Fast Track applications for emergency privileges
Be primary point of contact to medical directors across UW Medicine system
to process Disaster Privileges as needed
Provide oversight and quality assurance to the core processes of Initial and Reappointments applications within OMSA
Act as primary point of contact for Payors
Health Plans and OMSA during regulatory audits
Point of contact for other regulatory accreditation surveys such as the Joint Commission (TJC) and Accreditation Association for Ambulatory Health Care (AAAHC)
Review files selected for compliance to meet audit and regulatory survey requirements
Respond to documents/records requests in accordance with the regulation
Attend regulatory survey meetings to respond to survey questions
Serve as primary point of contact for adverse events reports to NPDB and DOH
Lead departmental process improvement projects
Lead and participate in work groups to evaluate and implement continuous improvement and application of lean methodology for rapid improvement
Manage and increase teamwork across all improvement efforts
training and building team skills where appropriate for successful implementation of Lean
Maintenance of a complete and accurate record of UW Medicine facilities review and process by collecting and compiling committee tables
discussions and actions
Work with leadership to create and distribute regular communications or e-blasts to clinical departments
Support with budgetary and resource planning needs
How You'll Work.
Team & Collaboration
Work with eLearning team to analyze and complete special credentialing; This work will be done in coordination with service chiefs and department chairs; Collaborate with providers, patient care services, billing or other clinical operations to collect and ensure proctoring has been completed per clinical policy; Implement and analyze shared agreements between UW Medicine and other entities; Communicate directly with providers and senior leadership regarding adverse events reports; Manage and increase teamwork across all improvement efforts; Work with leadership to create and distribute regular communications or e-blasts to clinical departments
Communication Scope
appropriateness and effectiveness of communications; clear communication; Excellent verbal and written communication skills
Process & Methodology
Lead departmental process improvement projects, Lead and participate in work groups to evaluate and implement continuous improvement
Full Job Description
**Job Description** As a UW employee, you have a unique opportunity to change lives on our campuses, in our state and around the world. UW employees offer their boundless energy, creative problem-solving skills and dedication to build stronger minds and a healthier world. UW faculty and staff also enjoy outstanding benefits, professional growth opportunities and unique resources in an environment noted for diversity, intellectual excitement, artistic pursuits and natural beauty. **The Office of Medical Staff Appointments (OMSA) at the School of Medicine has an outstanding opportunity for a Program Operations Specialist - Credentialing.** The Program Operations Specialist – Credentialing (Program Operations Specialist) will oversee the operational and personnel activities of OMSA. The individual in this position ensures that OMSA has a stable operating platform from which to deliver effective and efficient services of credentialing and privileging activities for the current medical staff members and new applicants. The Program Operations Specialist job performance is evaluated in terms of independence, leadership, appropriateness and effectiveness of communications, timeliness and accuracy of work, knowledge of clinical credentialing regulations and policies, and overall progress of OMSA goals. **DUTIES AND RESPONSIBILITIES _Medical Staff Credentialing and Clinical Privileging Operations (60%):_** • Independently analyze and manage credentialing processes for UW Medicine. • Manage all new eLearning special and additional privileges as requested by provider. Work with eLearning team to analyze and complete special credentialing for Central Venous Catheter, Moderate Sedation, Fluoroscopy, Robotic Surgery, and other privileges that require eLearning. • Maintain and analyze clinical privilege forms with the annual review of clinical department chairs and service chiefs. As clinical operations grow and regulations change, it is the responsibility of the Program Operations
Applying for this Program Operations Specialist – Credentialing role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Workday
- Workday has a multi-step form — save your progress after every section.
- "Apply With LinkedIn" can fail or lose data; manual entry is more reliable.
- Watch for the "Submit for Review" final step — hitting "Save" alone does not submit.
- Job requisition numbers are useful when following up with HR by email.
ANONYMOUS · UNFILTERED
What do employees actually say about UW Medicine?
Real rants from real employees. Read before you apply.