Abaka AI

ProgramOperationsAssociate

$70–100k Mountain View, California, United States Remote Friendly
The Brief

“Program Operations Associate at Abaka AI. Skills: process management, cross-functional coordination, vendor/stakeholder management, operational metrics, resource planning, continuous improvement, project tracking, workflow coordination, guideline organization, operational follow-through, project execution, reviewer coordination, issue resolution, quality control, record keeping, project reporting. Support Project Managers with the execution of ongoing AI data and annotation projects. Track proje”

What You'll Achieve.

maintain operational efficiency; project organization; reviewer coordination; delivery execution; project tracking; workflow coordination; guideline organization; operational follow-through; day-to-day project execution; operational milestones; reviewer throughput; delivery timelines; project organization across trackers, documentation, guidelines, and operational workflows; reviewer coordination, onboarding support, and day-to-day project communication; operational issues; blockers; issue resolution; quality control workflows; operational audits; high-volume operational and administrative tasks; accurate records across project documentation and internal tracking systems; project reporting; workflow updates; operational follow-through; multiple concurrent projects; adapting to changing priorities and deadlines

Industry & Context.

Problems you'll solve

Monitor operational issues; escalate blockers quickly; support rapid issue resolution

What They're Looking For.

Must Have

organizational skills with high attention to detail, Ability to manage multiple tasks and priorities in fast-paced operational environments, Highly responsive with execution and follow-through, written and verbal communication skills, Comfortable working within structured operational workflows and project tracking systems, Ability to work effectively under direction from Project Managers and adapt quickly to project needs, High ownership mindset with willingness to support day-to-day operational execution, Interest in AI, operations, project coordination, or data workflows

Nice to Have

Experience in startup or high-growth environments preferred, Prior experience in operations, project coordination, customer support, or administrative support is a plus

What You'll Do.

Support Project Managers with the execution of ongoing AI data and annotation projects

Track project progress

operational milestones

and delivery timelines

Help maintain project organization across trackers

and operational workflows

Assist with reviewer coordination

and day-to-day project communication

Monitor operational issues

escalate blockers quickly

and support rapid issue resolution

Support quality control workflows and operational audits under Project Manager guidance

Handle high-volume operational and administrative tasks with attention to detail

Maintain accurate records across project documentation and internal tracking systems

Assist Project Managers with project reporting

and operational follow-through

Support multiple concurrent projects while adapting to changing priorities and deadlines

How You'll Work.

Team & Collaboration

cross-functional coordination; work directly with Project Managers; support Project Managers; work effectively under direction from Project Managers; reviewer coordination; reviewer onboarding support; day-to-day project communication; escalate blockers quickly; support rapid issue resolution; support quality control workflows; support operational audits; support project reporting; support workflow updates; support operational follow-through

Communication Scope

written and verbal communication skills

Process & Methodology

process management, cross-functional coordination, vendor/stakeholder management, operational metrics, resource planning, continuous improvement, project tracking, workflow coordination, guideline organization, operational follow-through, project execution, reviewer coordination, issue resolution, quality control, record keeping, project reporting, Program Management projects

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