Amazon. com Services LLC
E-commerce
ProgramMgr.AIAutomation,WWPrime-Benefits,Pricing&Constructs
Neural analysis suggests this role is
optimal for Manager candidates.
“Program Mgr. AI Automation, WW Prime - Benefits, Pricing & Constructs at Amazon. com Services LLC. Skills: AI Automation, Program Management, LLM workflows. Build AI-powered automation tools. Maintain AI-powered automation tools”
What You'll Achieve.
Eliminate manual coordination workflows; Deliver measurable time savings; Scale strategic programs; Reduce reliance on tribal knowledge; Reduce time tracking owners; Reduce data inconsistencies; Reduce time spent on research; Measure adoption; Measure hours saved
Industry & Context.
Process improvement; Data-driven improvements
What They're Looking For.
Must Have
3+ years program management experience, 3+ years process improvement initiatives, Experience using data and metrics, Experience working cross functionally, Bachelor's degree, Experience building adoption of new tools, Written and verbal communication skills, Hands-on experience building automation workflows
Nice to Have
3+ years end to end delivery, 3+ years driving process improvements, Experience in stakeholder management, Experience building processes, Experience working with diverse data sets, Experience building AI agents, Experience building LLM-powered automation
What You'll Do.
Build AI-powered automation tools
Maintain AI-powered automation tools
Create automated intelligence systems
Monitor cross-team communications
Monitor product launches
Monitor roadmap changes
Build knowledge systems
Maintain knowledge systems
Deploy program tracking automation
Deploy governance automation
Auto-generate progress reports
Detect definition drift
Publish quarterly AI Automation Roadmap
Iterate based on feedback
Measure and report impact
How You'll Work.
Team & Collaboration
Benefit partner teams; Cross-functional teams; Senior leadership communication
Communication Scope
Written communication; Verbal communication; Senior leadership communication
Process & Methodology
Program management, Roadmap planning, Process management, Schedules
Full Job Description
Amazon Prime is seeking a hands-on, AI-native Program Manager to systematically eliminate manual coordination processes by building, deploying, and maintaining AI-powered automation tools. This is not a traditional program management role — you will spend the majority of your time building working AI agents and automation workflows, not writing status updates. Amazon Prime is a core pillar of Amazon's consumer businesses and aspires to be the world's most engaging, satisfying, and loved membership program, delivering profitable growth by improving the Amazon experience. The program serves over 250 million members across 26 locales, with plans for further expansion. This role sits within the WW Prime Benefits, Pricing & Constructs (BPC) team and will own three interconnected charter areas: (1) building and deploying AI-powered automation tools that systematically eliminate manual coordination workflows across BPC’s identified coordination points, with an initial focus on those that are business-coordination problems solvable without engineering investment; (2) owning a rolling automation roadmap with quarterly releases, measuring adoption and hours saved for every tool shipped, and iterating based on user feedback to drive adoption; and (3) building the automation layer that makes BPC’s strategic programs scalable, ensuring coordination happens through tools rather than manual effort. As an ideal candidate, you are a builder who thrives at the intersection of program management and AI-native execution, translating messy, manual coordination processes into working automation tools that deliver measurable time savings. You bring hands-on experience configuring AI agents, LLM-powered workflows, and no-code/low-code platforms, with the judgment to know when a tool is “good enough to ship” and the discipline to measure whether it actually gets used. You are comfortable navigating a complex stakeholder landscape of 10+ benefit partner teams and driving adoption through rel
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