Amazon.com Services LLC
Project/Program/Product Management--Non-Tech, Program Management, worldwide grocery stores
ProgramManager,WWGS-ATDCOpsIntegration
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optimal for Manager candidates.
“Program Manager, WWGS - ATDC Ops Integration at Amazon.com Services LLC. Skills: Program management, Process management, Cross-functional coordination. Identify new processes. Design new processes”
Industry & Context.
Problem resolution
Up to 30% travel
What They're Looking For.
Must Have
3+ years program management experience, 3+ years process improvement initiatives, Advanced Excel (Pivot Tables, VLookUps), SQL knowledge, Use data and metrics for improvements, Work cross functionally with tech and non-tech teams
Nice to Have
3+ years end to end delivery, Communicate results to senior leadership, 3+ years driving process improvements, Stakeholder management experience, Deal with multiple stakeholders at varied levels
What You'll Do.
Identify new processes
Develop new processes
Implement new processes
Execute new processes
Identify existing processes
Design existing processes
Develop existing processes
Implement existing processes
Execute existing processes
Drive development efforts
Manage priorities for project completion
Manage priorities for program completion
Manage priorities for operational solutions
Identify risks to stakeholders
Communicate risks to stakeholders
Define risk mitigation strategies
Facilitate engineering solutions
Develop system requirements
Enhance operational productivity
Enhance operational accuracy
Enhance operational effectiveness
Evaluate fulfillment channel performance
Collaborate with other departments
Integrate with business systems
Integrate with business processes
Resolve transportation problems
Resolve logistics systems problems
Resolve supply chain problems
Resolve fulfillment operations problems
Maintain process documentation
Monitor delivery performance
Analyze delivery performance
Monitor business performance indicators
Analyze business performance indicators
Manage cross-functional teams
Manage third party-vendors
Develop KPI reporting
Implement KPI reporting
Provide visibility to milestones
Provide visibility to performance
Use data to drive business decisions
Use data to influence business decisions
How You'll Work.
Team & Collaboration
Cross-functional teams; Distribution centers; Upstream processes; Downstream spokes; Operations teams
Communication Scope
Executive presentation; Status reporting; Risk communication; Process change communication
Process & Methodology
Project management, Program management
Full Job Description
Amazon's Worldwide Grocery - Temp Distribution Center Operations Integration team (ATDC OI) team is looking for a Program Manager with a strong delivery record and proven project management experience to own strategic and tactical, cross-functional operations and technology projects. This role requires scoping and creating project plans, developing processes, coordinating and driving execution, and communicating to senior management on status, risks, and process/product changes. Cross-team coordination, project management and executive presentation skills are essential. You will work with up to 10 different cross-functional teams, while coordinating work closely with dozens of individuals across our three distribution centers. OI team members are the network experts of the processes they own. This means they will spend significant time on-the-floor and with operators to have the knowledge needed to be successful. This position will be part of an exciting, fast moving and growing business team. The right person for this job will be an entrepreneurial self-starter with dedication to seeing projects through to the end. You will have an eye for detail and determination to turn-over high-quality work. You will be an integral part of the team. If you thrive in an ever-changing environment, then we want to talk to you. Key job responsibilities - Identify, design, develop, implement, and execute new and existing processes, policies, goals, and solutions to ensure optimal customer experience related to fulfillment solutions. - Drive development efforts and manage priorities for project/program completion, including operational solutions. - Create schedules, identify and communicate risks to stakeholders, define risk mitigation strategies, and facilitate appropriate engineering solutions. - Develop system requirements to streamline and simplify tools used to manage and enhance operational productivity, accuracy, and effectiveness. - Evaluate effectiveness of current or future
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