Amazon.com Services LLC

Project/Program/Product Management--Non-Tech, Program Management, worldwide grocery stores

ProgramManager,WWGS-ATDCOpsIntegration

$74–130k Wilmington, Illinois, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Manager candidates.

The Brief

“Program Manager, WWGS - ATDC Ops Integration at Amazon.com Services LLC. Skills: Program management, Process management, Cross-functional coordination. Identify new processes. Design new processes”

Industry & Context.

Project/Program/Product Management Non Tech, Program Management, worldwide grocery stores
Problems you'll solve

Problem resolution

Eligibility Requirements

Up to 30% travel

What They're Looking For.

Must Have

3+ years program management experience, 3+ years process improvement initiatives, Advanced Excel (Pivot Tables, VLookUps), SQL knowledge, Use data and metrics for improvements, Work cross functionally with tech and non-tech teams

Nice to Have

3+ years end to end delivery, Communicate results to senior leadership, 3+ years driving process improvements, Stakeholder management experience, Deal with multiple stakeholders at varied levels

What You'll Do.

Identify new processes

Develop new processes

Implement new processes

Execute new processes

Identify existing processes

Design existing processes

Develop existing processes

Implement existing processes

Execute existing processes

Drive development efforts

Manage priorities for project completion

Manage priorities for program completion

Manage priorities for operational solutions

Identify risks to stakeholders

Communicate risks to stakeholders

Define risk mitigation strategies

Facilitate engineering solutions

Develop system requirements

Enhance operational productivity

Enhance operational accuracy

Enhance operational effectiveness

Evaluate fulfillment channel performance

Collaborate with other departments

Integrate with business systems

Integrate with business processes

Resolve transportation problems

Resolve logistics systems problems

Resolve supply chain problems

Resolve fulfillment operations problems

Maintain process documentation

Monitor delivery performance

Analyze delivery performance

Monitor business performance indicators

Analyze business performance indicators

Manage cross-functional teams

Manage third party-vendors

Develop KPI reporting

Implement KPI reporting

Provide visibility to milestones

Provide visibility to performance

Use data to drive business decisions

Use data to influence business decisions

How You'll Work.

Team & Collaboration

Cross-functional teams; Distribution centers; Upstream processes; Downstream spokes; Operations teams

Communication Scope

Executive presentation; Status reporting; Risk communication; Process change communication

Process & Methodology

Project management, Program management

Full Job Description

Amazon's Worldwide Grocery - Temp Distribution Center Operations Integration team (ATDC OI) team is looking for a Program Manager with a strong delivery record and proven project management experience to own strategic and tactical, cross-functional operations and technology projects. This role requires scoping and creating project plans, developing processes, coordinating and driving execution, and communicating to senior management on status, risks, and process/product changes. Cross-team coordination, project management and executive presentation skills are essential. You will work with up to 10 different cross-functional teams, while coordinating work closely with dozens of individuals across our three distribution centers. OI team members are the network experts of the processes they own. This means they will spend significant time on-the-floor and with operators to have the knowledge needed to be successful. This position will be part of an exciting, fast moving and growing business team. The right person for this job will be an entrepreneurial self-starter with dedication to seeing projects through to the end. You will have an eye for detail and determination to turn-over high-quality work. You will be an integral part of the team. If you thrive in an ever-changing environment, then we want to talk to you. Key job responsibilities - Identify, design, develop, implement, and execute new and existing processes, policies, goals, and solutions to ensure optimal customer experience related to fulfillment solutions. - Drive development efforts and manage priorities for project/program completion, including operational solutions. - Create schedules, identify and communicate risks to stakeholders, define risk mitigation strategies, and facilitate appropriate engineering solutions. - Develop system requirements to streamline and simplify tools used to manage and enhance operational productivity, accuracy, and effectiveness. - Evaluate effectiveness of current or future

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