ADCI
Logistics
ProgramManager,WWKnowledgeManagementTeam
Neural analysis suggests this role is
optimal for Manager candidates.
“Program Manager, WW Knowledge Management Team at ADCI. Skills: Learning content, Program management, Instructional design. Drive vision for learning. Design learning content”
What You'll Achieve.
Improve quality; Improve safety; Improve efficiency
Industry & Context.
Root cause analysis
What They're Looking For.
Must Have
2+ years program management experience, 3+ years Microsoft Word experience, 3+ years Microsoft Excel experience, Bachelor's degree in relevant field, 2+ years Amazon RME experience, Experience analyzing data, Experience creating reports for leadership
Nice to Have
Knowledge of Lean principles, Knowledge of DMAIC methodology, Experience in requirement gathering, Ability to write clear requirement documents, Experience using Microsoft Projects software, Knowledge of SQL
What You'll Do.
Drive vision for learning
Design learning content
Deliver learning content
Own program management
Conduct needs analysis
Partner with stakeholders
Align on business priorities
Facilitate partner-facing training
Represent DSP program
Answer complex questions
How You'll Work.
Team & Collaboration
Business teams; Product teams; Subject matter experts; Global stakeholders; Program managers; Operations leaders; Technology teams
Communication Scope
Answering questions
Process & Methodology
Program management
Full Job Description
Are you passionate about building learning experiences that change the way people work and grow? Do you get energy from helping small business owners and coaches unlock their full potential? Are you excited by the challenge of creating scalable programs that impact thousands of entrepreneurs worldwide? If yes, then you belong on Amazon’s DSP & BC Learning team. Amazon’s Delivery Service Partner (DSP) program is one of the fastest growing parts of our logistics network, empowering entrepreneurs to build and lead their own last mile delivery businesses. Our Business Coaches (BCs) and DSPs are central to delivering millions of packages every day, and their success depends on world-class training and education. We are looking for a Learning Manager to define, create, and deliver training experiences that help DSPs and BCs succeed from day one and continue to grow their businesses long-term. In this role, you will be both a program owner and a content creator: you’ll partner with business and product teams, subject matter experts, and global stakeholders to translate complex requirements into simple, engaging, and scalable learning solutions. Your work will directly influence the quality, safety, and efficiency of Amazon’s last mile delivery network. This role is inherently cross-functional; you’ll collaborate with program managers, product managers, operations leaders, and technology teams across geographies. If you’re passionate about learning, energized by building at scale, and inspired by seeing your work drive real-world outcomes for entrepreneurs and their employees, this is your opportunity to make a lasting impact. Key job responsibilities • Drive a bold vision for learning that equips DSPs and BCs with the knowledge, skills, and tools to run successful last mile businesses. • Design and deliver scalable learning content (e-learning, facilitator-led training, micro-learning, job aids) grounded in instructional design best practices. • Own end-to-end program mana
Applying for this Program Manager, WW Knowledge Management Team role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
ANONYMOUS · UNFILTERED
What do employees actually say about ADCI?
Real rants from real employees. Read before you apply.