Kinexus Group
community development
ProgramManager,WIOA
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Program Manager, WIOA at Kinexus Group. Provide leadership and expertise to ensure WIOA programs operate effectively. Serve as internal subject matter expert for WIOA programs”
What You'll Achieve.
strengthen program quality, compliance, staff capability, and performance outcomes; ensure consistent, effective service delivery aligned with local, state, and federal workforce requirements; supporting the long-term goal of attracting, retaining, and developing talent that drives economic growth throughout Southwest Michigan; ensure WIOA programs operate effectively, consistently and in compliance with all applicable regulations and policies; Ensures program implementation aligns with local, state, and federal regulations, guidance, and performance expectations; Analyzes program performance data, trends and outcomes to identify opportunities for improvement and operational effectiveness; Tracks and analyzes program performance, enrollment trends, service outcomes, and workforce data to inform decision-making and drive continuous improvement; Supports consistency in service delivery and customer experience across Michigan Works! service centers; Recommends process improvements and operational strategies that enhance efficiency, compliance and participant outcomes; Collaborates with leadership and operational teams to address performance challenges and implement solutions; Supports a culture focused on accountability, customer service, continuous improvement and workforce impact
Industry & Context.
analytical, organizational and problem-solving skills; Ability to interpret performance data and support process improvement initiatives
Must be able to lift up to 25 pounds at times, Must be willing and able to travel approximately 30% of the time between Berrien, Cass, and Van Buren counties
What They're Looking For.
Must Have
Demonstrated knowledge of WIOA programs, workforce development systems and service delivery models, Experience interpreting and applying local, state and federal policies, regulations and guidance, Experience developing and facilitating training for adult learners, analytical, organizational and problem-solving skills, Ability to interpret performance data and support process improvement initiatives, interpersonal, written, presentation and verbal communication skills, Ability to build collaborative relationships and influence cross-functional teams without direct supervisory authority, Ability to manage multiple priorities in a fast-paced environment while maintaining attention to detail, Proficiency in Microsoft Office Suite, virtual meeting platforms, and workforce management/MIS systems, Ability to maintain confidentiality and exercise sound judgment
Nice to Have
Experience with curriculum development, instructional design or facilitation, Experience conducting program reviews, quality assurance activities or compliance monitoring, Experience interpreting and communicating complex program regulations to diverse audiences, Experience leading projects, process improvement initiatives or organizational change efforts
What You'll Do.
Provide leadership and expertise to ensure WIOA programs operate effectively
Serve as internal subject matter expert for WIOA programs
Ensure program implementation aligns with regulations
Analyze program performance data
Support monitoring activities
corrective action responses
Partner with leadership to support strategic workforce initiatives
Maintain current knowledge of workforce legislation
Develop and deliver onboarding
Design and maintain program-specific curriculum
Apply adult learning principles
Partner with Workforce Manager to identify training needs
Provide technical assistance and consultative support
workshops and cross-functional learning opportunities
Track and analyze program performance
Support consistency in service delivery and customer experience
Recommend process improvements and operational strategies
Collaborate with leadership and operational teams
Build collaborative relationships across Workforce
Influence operational excellence through coaching
Serve as trusted internal resource regarding WIOA policy
Support a culture focused on accountability
Assist with special projects
initiatives and organizational priorities
How You'll Work.
Team & Collaboration
Build collaborative relationships across Workforce, Talent Development, Business Services and partner organizations; Influence operational excellence through coaching, facilitation, process improvement and subject matter expertise; Collaborate with leadership and operational teams to address performance challenges and implement solutions; Facilitate meetings, workshops and cross-functional learning opportunities
Communication Scope
interpersonal, written, presentation and verbal communication skills
Process & Methodology
Experience leading projects, process improvement initiatives or organizational change efforts
Full Job Description
OUR ORGANIZATION: Kinexus Group, recognized as one of Nonprofit Times 2017, 2018, 2019, 2020, 2021, 2022 and 2026 Best Nonprofits to Work For, is a cutting-edge community development organization with growing initiatives to create an economically thriving Michigan. We are change agents who create solutions for business, workforce, and community challenges to promote economic vitality. OUR TEAM: The Michigan Works Team is made up of dedicated professionals who work to develop the local workforce and build a talent pipeline to meet current and future needs of employers in the area. At the same time, we are helping job seekers in our community find sustainable employment. The One-Stop Team offers a variety of services to job seekers at almost any level, including career coaching, scholarships for classroom training in high demand occupations, and on-the-job training opportunities. We work closely with the Business Team to connect job seekers to multiple types of employment from entry level work to professional careers. OUR DESIRED OUTCOMES: The Program Manager, WIOA serves as the organization’s subject matter expert for Workforce Innovation and Opportunity Act (WIOA) programming, providing strategic and operational leadership to strengthen program quality, compliance, staff capability, and performance outcomes across the Michigan Works! service delivery system. Through training, coaching, technical assistance, performance monitoring, and operational guidance, this role partners closely with the Workforce Manager and frontline teams to ensure consistent, effective service delivery aligned with local, state, and federal workforce requirements, supporting the long-term goal of attracting, retaining, and developing talent that drives economic growth throughout Southwest Michigan. WHAT WE EXPECT FROM YOU: The Program Manager, WIOA will provide leadership and expertise to ensure WIOA programs operate effectively, consistently and in compliance with all applicable regulations
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