ADCI
Fulfillment Operations Management, Program Management, Logistics
ProgramManager,WHSCentralProgramsTeam
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“Program Manager, WHS Central Programs Team at ADCI. Skills: Program Management, Process Improvement, Stakeholder Management, Data Analytics. Gather business requirements. Document functional specifications”
Industry & Context.
Anticipate bottlenecks; Resolve bottlenecks; Escalation management; Make tradeoffs; Identify gaps; Deep dive analysis; Corrective actions; Identify deviations
What They're Looking For.
Must Have
Bachelor's degree, 2+ years program management experience, 2+ years project management experience, Analytical skills, Excel experience, Good communication skills
Nice to Have
Advanced Excel, Experience with Stakeholder Management across Geographies, Program/Project Management Certification, Six Sigma Certification, Knowledge of SQL, Knowledge of Python, Knowledge of visualization tools, QuickSight proficiency, Tableau proficiency
What You'll Do.
Gather business requirements
Document functional specifications
Document design specifications
Identify appropriate resources
Assemble project team
Assign individual responsibilities
Develop launch schedules
Anticipate bottlenecks
Provide escalation management
Balance business needs
Manage WW WHS programs
Manage standards development
Manage procedures development
Manage best practices development
Manage training projects
Manage continuous improvement projects
Understand stakeholder needs
Understand stakeholder expectations
Conduct WHS regulatory research
Engage global stakeholders
Perform data analytics
Perform document technical writing
Communicate determinations
Communicate recommendations
Guide management in policy development
Guide management in procedure review
Guide management in business practice review
Engage in written communication
Engage in verbal communication
Drive audits to completion
Conduct stakeholder reviews
Finalize audit reports
Track issues in system
Identify gaps in audit programs
Identify gaps in audit processes
Escalate gaps to manager
Follow confidentiality rules
Perform deep dive analysis
Perform research on data
Perform research on information
Perform research on literature
Create recommendations
Create corrective actions
Recommend appropriate solutions
Understand audit processes
Understand audit programs
Make recommendations for roadmap
Make recommendations for strategic discussions
Make recommendations for continuous improvement projects
How You'll Work.
Team & Collaboration
Cross-functional projects; Collaboration with businesses; Partnership with businesses; Collaboration with geographical units; Partnership with geographical units; Collaboration with SMEs; Partnership with SMEs; Stakeholder engagement; Management and business partners
Communication Scope
Clear messages; Concise messages; Consistent messages; Verbal communication; Written communication; Audit reports
Process & Methodology
Program management, Project management, Milestones, Launch schedules, Roadmap strategic discussions, Continuous improvement projects
Full Job Description
The Central Programs Team, India (CPT India) team leads cross-functional projects that requires collaboration and partnership with Amazon businesses, geographical units and technical subject matter experts (SMEs). The projects are focused on initiatives to continually reduce risks and improve network WHS standards and procedures. Individuals gather business requirements, document functional and design specifications, identify appropriate resources needed, assemble the right project team, assign individual responsibilities and develop the milestones and launch schedules to ensure timely and successful delivery of the project. The team members measure and report progress, anticipate and resolve bottlenecks, provide escalation management, anticipate and make tradeoffs, and balance the business needs with the technical constraints. This a program management role responsible for executing per direction, the management of the WW WHS programs (standards, procedures, best practices) development, training and continuous improvement projects. The role involves hands-on work in the areas of understanding stakeholder needs and expectations, WHS regulatory research, global stakeholder engagement, data analytics and document technical writing. The candidate must be a self-starter and detail-oriented. They must be an effective communicator and send clear, concise and consistent messages, both verbally and in writing. Key job responsibilities Program/Process Improvement, Project Management • Clearly and timely communicate findings, determinations, and recommendations to compliance management and business partners, both at periodic intervals and as needed regarding escalated or high-risk compliance issues. • Guide management in the development/review of applicable policies, procedures and business practices. Engage in frequent written and verbal communication with management and business partners to accomplish goals. • Execute and drive audits to completion per SOP. This includes dr
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