ADCI
Fulfillment Operations Management, Program Management, Logistics
ProgramManager,WHSCentralProgramsTeam
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“Program Manager, WHS Central Programs Team at ADCI. Skills: Program Management, Process Improvement, WHS standards, Stakeholder engagement. Lead cross-functional projects. Gather business requirements”
Industry & Context.
Identify bottlenecks; Resolve bottlenecks; Escalation management; Make tradeoffs; Deep dive analysis; Corrective actions
What They're Looking For.
Must Have
Bachelor's degree in relevant field, 4+ years of program or project management experience, Analytical skills with experience using Excel, Good communication skills both verbal and writing
Nice to Have
Advanced Excel (Macros/VBA), Experience with Stakeholder Management across Geographies, Program/Project Management Certification, Six Sigma Certification, Knowledge of SQL/ Python, Knowledge of visualization tools like QuickSight, Tableau etc., Knowledge of Large Data analytics / predictive model design
What You'll Do.
Lead cross-functional projects
Gather business requirements
Document functional specifications
Document design specifications
Identify appropriate resources
Assemble project team
Assign individual responsibilities
Develop launch schedules
Provide escalation management
Balance business needs
Manage WW WHS programs
Manage standards development
Manage procedures development
Manage best practices development
Manage training projects
Manage continuous improvement projects
Understand stakeholder needs
Understand stakeholder expectations
Conduct WHS regulatory research
Engage global stakeholders
Perform data analytics
Perform document technical writing
Communicate findings to management
Communicate determinations to management
Communicate recommendations to management
Communicate findings to business partners
Communicate determinations to business partners
Communicate recommendations to business partners
Guide management in policy development
Guide management in procedure review
Guide management in business practice review
Engage in written communication with management
Engage in verbal communication with management
Engage in written communication with business partners
Engage in verbal communication with business partners
Drive audits to completion
Conduct stakeholder reviews of audit reports
Finalize audit reports
Track audit reports in database
Track issues in system
Identify gaps in audit programs
Identify gaps in audit processes
Escalate gaps to manager
Follow confidentiality rules
Draft documents per manager direction
Draft revisions per manager direction
Perform deep dive analysis on data
Perform deep dive analysis on information
Perform deep dive analysis on literature
Create recommendations based on deviations
Create corrective actions based on deviations
Recommend appropriate solutions
Understand audit processes
Understand audit programs
Make recommendations for roadmap discussions
Make recommendations for strategic discussions
Make recommendations for continuous improvement projects
Drive program efficiencies
How You'll Work.
Team & Collaboration
Cross-functional projects; Collaboration with businesses; Partnership with businesses; Collaboration with geographical units; Partnership with geographical units; Collaboration with SMEs; Partnership with SMEs
Communication Scope
Clear messages; Concise messages; Consistent messages; Verbal communication; Written communication; Clear narratives
Process & Methodology
Program management, Project management, Milestones, Launch schedules
Full Job Description
The Central Programs Team, India (CPT India) team leads cross-functional projects that requires collaboration and partnership with Amazon businesses, geographical units and technical subject matter experts (SMEs). The projects are focused on initiatives to continually reduce risks and improve network WHS standards and procedures. Individuals gather business requirements, document functional and design specifications, identify appropriate resources needed, assemble the right project team, assign individual responsibilities and develop the milestones and launch schedules to ensure timely and successful delivery of the project. The team members measure and report progress, anticipate and resolve bottlenecks, provide escalation management, anticipate and make tradeoffs, and balance the business needs with the technical constraints. This a program management role responsible for executing per direction, the management of the WW WHS programs (standards, procedures, best practices) development, training and continuous improvement projects. The role involves hands-on work in the areas of understanding stakeholder needs and expectations, WHS regulatory research, global stakeholder engagement, data analytics and document technical writing. The candidate must be a self-starter and detail-oriented. They must be an effective communicator and send clear, concise and consistent messages, both verbally and in writing. Key job responsibilities Program/Process Improvement, Project Management • Clearly and timely communicate findings, determinations, and recommendations to compliance management and business partners, both at periodic intervals and as needed regarding escalated or high-risk compliance issues. • Guide management in the development/review of applicable policies, procedures and business practices. Engage in frequent written and verbal communication with management and business partners to accomplish goals. • Execute and drive audits to completion per SOP. This includes dr
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