Persona

Technology

ProgramManager,TrustInfrastructure(UK)

£80–90k Bulgaria FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Manager candidates.

The Brief

“Program Manager, Trust Infrastructure (UK) at Persona. Skills: Digital identity, Fraud prevention, Trust services, Strategic partnerships. Own strategic relationships with partners. Onboard trust, identity, and infrastructure partners”

Industry & Context.

Technology
Problems you'll solve

Build from first principles; Create order where none exists

What They're Looking For.

Must Have

4+ years program management, 4+ years product management, 4+ years partnerships, 4+ years operations, Experience owning complex, cross-functional initiatives, Experience working with external partners, Experience working with vendors, Experience working with strategic relationships, Comfort operating in ambiguous environments, Organizational and execution skills

Nice to Have

Product mindset

What You'll Do.

Own strategic relationships with partners

and infrastructure partners

and infrastructure partners

Manage operational performance of partners

Align commercial terms with partners

Lead complex customer implementations

Implement digital identity capabilities

Implement trust capabilities

Implement verification capabilities

Build documentation for scaling

Build playbooks for scaling

Build operating systems for scaling

Translate regulatory developments into plans

Translate ecosystem developments into plans

Represent Persona in identity ecosystems

Represent Persona in industry initiatives

Consolidate fragmented workstreams into programs

Identify opportunities to automate processes

Identify opportunities to productize processes

Identify opportunities to simplify processes

Partner with Engineering

Partner with Compliance

Partner with Customer Success

Bring new capabilities to market

How You'll Work.

Team & Collaboration

Cross-functional initiatives; External partners; Enterprise customers; Regulators; Internal product teams; Emerging identity networks; Product teams; Engineering teams; Compliance teams; Customer Success teams

Communication Scope

Written communication; Explain complex topics

Process & Methodology

Program management, Product management

Full Job Description

About Persona Persona https://withpersona.com/ is the configurable identity platform built for businesses in a digital-first world. Verifying individuals and organizations is harder — but more important — than ever, with AI enabling fraudsters to launch sophisticated accounts at scale and regulations evolving rapidly. We’ve built Persona to support practically every use case and industry — that’s why we’re able to serve a wide range of leading companies. For example, Reddit relies on Persona for age assurance and verification to comply with online safety regulations, protecting younger users while maintaining a seamless experience. Meanwhile, OpenAI relies on Persona to keep bad actors out, protecting one of the world’s most powerful AI platforms from large-scale abuse in a time when AI is reshaping the way we work and live. We’re growing rapidly and looking for exceptional people to join us! ABOUT THE ROLE AI is changing how trust works on the internet. As fraud becomes more sophisticated and digital identity ecosystems continue to evolve, governments, financial institutions, and technology companies are building entirely new ways for people to prove who they are online. Persona sits at the center of that transformation. We're looking for a Program Manager, Trust Infrastructure to help build and scale a growing portfolio of initiatives spanning digital identity, fraud prevention, trust services, strategic partnerships, and emerging identity ecosystems across Europe. This role is part product manager, part operator, and part ecosystem builder. You'll work across external partners, enterprise customers, regulators, internal product teams, and emerging identity networks to bring new capabilities to market and turn ambiguity into scalable systems. Some of that work involves technologies and programs such as digital identity wallets, electronic signatures, and government-backed identity networks. But the bigger challenge is helping define how trust infrastructure should

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