Amazon.com Services LLC
Technology
ProgramManager,TechnologyFulfillmentServices-ProgramServices,RDPITechnologyFulfillmentServices-ProgramService
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“Program Manager, Technology Fulfillment Services-Program Services, RDPI Technology Fulfillment Services- Program Service at Amazon.com Services LLC. Skills: Program management, Process optimization, Supply chain. Support engineering driven programs. Ensure timely SC deliverables”
What You'll Achieve.
Enhance operational efficiency; Enhance cost-effectiveness; Enhance strategic value
Industry & Context.
Root cause analysis; Troubleshooting; Data-driven decision making
What They're Looking For.
Must Have
3+ years program management experience, 3+ years process improvement experience, Advanced Excel knowledge, SQL knowledge, Experience cross-functionally with tech teams, Experience cross-functionally with non-tech teams, Experience using data to drive improvements, Knowledge of IT system hardware, Knowledge of network concepts
Nice to Have
3+ years end to end delivery experience, 3+ years driving process improvements, Experience stakeholder management, Experience building processes, Experience project management, Experience managing schedules
What You'll Do.
Support engineering driven programs
Ensure timely SC deliverables
Support customer driven programs
Ensure seamless SC support
Work with cross functional teams
Ensure program health
Report on Program health
Manage governance processes
Develop standardized workflows
Develop governance controls
Manage product lifecycles
Manage end-of-sale planning
Manage end-of-life planning
Manage engineering redesigns
Align IT product roadmap
Optimize supply chain processes
Drive continuous improvements
Establish governance mechanisms
Manage approval processes
Manage changes to launch design
Manage changes to BOMs
Manage construction build specifications
Align SC deliverables
Support product onboarding
Facilitate cross-functional workshops
Provide consultative support
Establish performance management frameworks
Measure program support success
Measure product onboarding success
Implement process enhancements
Implement innovative solutions
Streamline product onboarding workflows
Ensure harmonious integration
Manage change throughout onboarding
Guide stakeholders through analysis
Guide stakeholders through prototyping
Guide stakeholders through testing
Guide stakeholders through validation
How You'll Work.
Team & Collaboration
Cross-functional teams; Customer stakeholder teams; Engineering teams; Technical Product Managers; Finance teams; Field IT teams
Communication Scope
Reporting to leadership
Process & Methodology
Program management, Process management, Workflow management, Governance processes, Change management
Full Job Description
We are seeking a highly skilled and experienced Program Manager to join our Robotic Delivery and Packaging Innovation (RDPI) Supply Chain Technology Fulfillment Services- Program Service (TFS-PS) team. In this pivotal role, you will be responsible for designing, implementing, and optimizing processes to support Programs and end-to-end strategies for the onboarding and management of IT hardware products across Amazon's Worldwide Store Operations. As a member of the TFS-PS team, you play a critical part in ensuring the seamless integration of new technologies into our global supply chain services. Your expertise will be instrumental in aligning the onboarding process with the evolving capabilities of our supply chain, driving operational efficiency, and fostering innovation throughout the lifecycle of IT assets. By aligning the onboarding of new IT products with the evolving capabilities of our supply chain, you will play a pivotal role in enhancing operational efficiency, cost-effectiveness, and strategic value of our technology infrastructure across Amazon's Worldwide Store Operations. Key job responsibilities Program Management: - Support OIS and other engineering driven programs for ensuring timely delivery of SC deliverables. - Support customer driven programs for ensuring seamless SC support. - Work with cross functional teams to ensure program health and unblocking of any program risk. - Reporting on Program health to cross vertical leadership. - Create and manage workflows and governance processes for cross vertical program management. Product Integration: - Develop and maintain standardized workflows and governance controls for the product onboarding process. - Manage product lifecycles, end-of-sale/end-of-life planning, and engineering redesigns to ensure smooth transitions. Supply Chain Roadmap Management: - Serve as a strategic partner to the OIS teams, aligning the IT product roadmap with the evolving supply chain capabilities and service offerings. - Ide
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