GDIT
Data Science and Data Engineering
ProgramManagerTechnicalSupportandUserEngagement
“Program Manager- Technical Support and User Engagement at GDIT. Skills: Program Management, Technical Support, User Engagement. Manage Data Use Agreement (DUA) workflows. Oversee Privacy Board process”
Industry & Context.
Ability to obtain/maintain a Public Trust or higher, Work will be performed during regular business hours, East Coast time, Travel Required: 10-25%
What They're Looking For.
Must Have
Doctorate degree in a relevant field such as biostatistics, epidemiology, bioinformatics, health services research, statistics, computer science, or data science, 5+ years of relevant experience, Deep understanding of federal data access processes, Experience managing complex operational programs, Experience leading teams performing technical user support, training, workflow operations, documentation development, or customer-facing services, Ability to manage complex schedules, metrics, deliverables, risks, and program reporting requirements, Experience coordinating cross-functional groups, Ability to obtain/maintain a Public Trust or higher
Nice to Have
Experience working with CMS data, NIH programs, or other HHS agencies, Expertise in disclosure review, data privacy, or analytic output review policies, Experience designing user training, virtual workshops, or technical assistance materials, Background with privacy boards, human subjects research, or controlled access data repositories, Experience managing large-scale user-facing systems, DUA tracking systems, or public-facing federal websites, Familiarity with metadata, documentation standards, and user onboarding workflows, Prior leadership experience supporting aging, health services research, or biomedical research programs
What You'll Do.
Manage Data Use Agreement (DUA) workflows
Oversee Privacy Board process
Lead user support activities
Manage analytic output and disclosure review
Direct development of marketing and dissemination plan
Oversee requirements tracking
Lead study closeout and transfer processes
Manage user engagement and website operations
Guide program assessment activities
Provide supervisory oversight
Maintain alignment with privacy requirements
How You'll Work.
Team & Collaboration
Interface with researchers, federal staff, and technical teams; Coordinate cross-functional groups
Communication Scope
Communication skills; Prepare high-quality documentation, reports, and presentations
Process & Methodology
Manage complex schedules, Manage metrics, Manage deliverables, Manage risks, Manage program reporting requirements
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