Amazon.com Services LLC
Project/Program/Product Management--Non-Tech, Program Management, transportation and logistics
ProgramManager,SLSExpansion
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“Program Manager, SLS Expansion at Amazon.com Services LLC. Skills: Program management, Cross-functional coordination, Stakeholder management. Execute expansion strategy for new programs. Manage implementation plans”
What You'll Achieve.
Ensure on-time, high-quality program launches; Accelerate future launches
Industry & Context.
Identify launch blockers; Escalate issues
What They're Looking For.
Must Have
3+ years program or project management experience, 3+ years defining and implementing process improvement initiatives using data and metrics, Advanced Excel (Pivot Tables, VLookUps), SQL knowledge, Experience using data and metrics to determine and drive improvements, Experience working cross functionally with tech and non-tech teams
Nice to Have
3+ years driving end to end delivery, Communicating results to senior leadership, 3+ years driving process improvements, Experience in stakeholder management, Experience building processes, project management, and schedules, Experience defining and executing program requirements
What You'll Do.
Execute expansion strategy for new programs
Manage implementation plans
Manage end-to-end product launches
Onboard programs to Global Scorecard
Coordinate cross-functional workstreams
Ensure milestone completion
Manage stakeholder communication
Provide regular status updates
Facilitate decision meetings
Identify launch blockers
Escalate issues appropriately
Execute expansion playbooks
Document processes for replication
Establish launch success criteria
Track progress against goals
Conduct post-launch reviews
Capture lessons learned
Drive continuous improvement
Manage competing priorities
Maintain detailed project documentation
Foster a culture of quality
Foster operational excellence
Foster customer obsession
How You'll Work.
Team & Collaboration
Cross-functional teams; Global and local teams; Parity teams; Regional SLS teams
Communication Scope
Status updates; Risk reviews; Decision meetings
Process & Methodology
Program management, Project management, Timeline management, Dependency tracking, RACI matrices, Risk logs
Full Job Description
Drive the hands-on execution of Global Scorecard expansion programs and manage end-to-end product launches for new programs. As Program Manager for SLS Expansion, you'll serve as the single-threaded leader orchestrating complex cross-functional dependencies to onboard new delivery programs to the Global Scorecard product. This role offers the unique opportunity to execute expansion strategy, build stakeholder relationships across global and local teams, and directly impact thousands of DSP partners as we scale worldwide. The ideal candidate combines strong operational program management with exceptional stakeholder coordination and attention to detail. You'll work cross-functionally with parity teams (Global and Americas), local change management, DSP Global Offers, DSP Comms, DSP Tech, and regional SLS teams to manage the complete launch lifecycle—from implementation planning through post-launch support. This position requires someone who excels at managing timelines and dependencies, tracking deliverables across multiple workstreams, and ensuring launch completion. You'll be instrumental in executing expansion playbooks and ensuring on-time, high-quality program launches. The ideal candidate combines strategic program management with exceptional stakeholder coordination. You'll work cross-functionally with multiple teams to manage the complete launch lifecycle. This position requires someone who thrives navigating complex organizational dependencies, excels at building relationships across diverse teams, and can balance global standards with unique program constraints. You'll be instrumental in creating reusable expansion playbooks that accelerate future launches. Key job responsibilities - Execute expansion strategy for new programs and manage implementation plans aligned with global product strategy - Manage end-to-end product launches for new programs to onboard them to the Global Scorecard product - Coordinate cross-functional workstreams multiple WW Last Mile
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