ASSPL
Project/Program/Product Management--Non-Tech, Program Management, no business category
ProgramManager,Selection,experience&wastagereduction,IndiaHardlines(Home&Kitchen)
Neural analysis suggests this role is
optimal for Manager candidates.
“Program Manager, Selection, experience & wastage reduction, India Hardlines (Home & Kitchen) at ASSPL. Skills: Wastage reduction, Experience enhancement, Selection management. Improve speed and selection build up. Reduce defects and wastage”
What You'll Achieve.
Reduce wastage and defects; Drive selection into converting channels; Scale VAS products; Solve defects at scale
Industry & Context.
Problem solving; Root cause analysis
What They're Looking For.
Must Have
3+ years program management experience, 3+ years cross functional experience, 3+ years process improvement experience, Advanced Excel knowledge, SQL knowledge, Define program requirements, Use data for improvements
Nice to Have
3+ years end to end delivery experience, Communicate results to senior leadership, 3+ years driving process improvements, Stakeholder management experience, Build processes, project management, schedules
What You'll Do.
Improve speed and selection build up
Reduce defects and wastage
Improve experience by scaling VAS products
Program manage partner inputs
Deep dive on business trends
Send leadership updates
Monitor customer escalations
How You'll Work.
Team & Collaboration
Partnering with multiple teams; Cross-functional coordination
Communication Scope
Leadership updates
Process & Methodology
Program management, Project management
Full Job Description
A Program manager of Automotive, BISS & Outdoors (L&G) drives experience enhancement for our customers, reduces wastage and defects and helps drive selection into our highest converting channels. The role entails partnering with multiple teams such as Local shops, VAS, CoBW team, Selection, Speed teams across OHL & Central functions to help drive the adoption of central products. The candidate needs to be able to demonstrate a mix of dive-deep, bias for action, learn & be curious as a must-have and earn trust and think as a nice to have. I would love to work with self-driven individuals who have an answer to most problems, however even when they dont they become resourceful and eke out these responses from a mix of networking, building functional knowledge and automation/using AI. The candidate must be relentless and believe in our Day 1 value-system and refrain from becoming a victim of "this is not my job" or "I cannot influence this". Exposure to business & P&L is an outcome of this role. Ready exposure to multiple leaders across OHL, central finance team and program teams. Key job responsibilities Improving Speed and selection build up Reduce defects and wastage in the P&L Improving experience by scaling VAS products in the GLs Adopting CoBW solutions to solve defects at scale A day in the life Program managing partner inputs Deep diving on business and input trends Attending partner WBRs and understanding how to scale those solutions Measuring the CX benefits of all the above change Sending leadership updates Monitoring customer escalations on account of experience About the team Auto BISS L&G GLs are part of IN Hardlines, they are the younger and more exciting business lines with significant work to be done on selection and experience basics. Being younger business there are significant growth opportunities for the business and people who drive it, delighting our customers all the way. Basic Qualifications: - 3+ years of program or project management experienc
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