Amazon EU Sarl
Project/Program/Product Management--Non-Tech, Program Management, operations
ProgramManager,SameDayScalingBusiness,SD&3P,SD&3P
Neural analysis suggests this role is
optimal for Manager candidates.
“Program Manager, Same Day Scaling Business, SD & 3P, SD & 3P at Amazon EU Sarl. Skills: Program management, Process improvement, Stakeholder management. Own country/carrier performance. Expand same day service”
What You'll Achieve.
Ensure same day access; Receive packages on time; Deliver at highest speed; Deliver at lowest cost; Improve existing programs; Maximize customer satisfaction; Scale business
Industry & Context.
Identify operational challenges; Overcome challenges
What They're Looking For.
Must Have
Bachelor's degree, Advanced Excel knowledge, Advanced SQL knowledge, Program management experience, Project management experience, Cross-functional experience, Process improvement experience, Define program requirements
Nice to Have
End to end delivery experience, Communicate results to senior leadership, Lead process improvements, Stakeholder management experience, Build processes experience, Project management experience, Schedule development experience
What You'll Do.
Own country/carrier performance
Expand same day service
Include specialty products
Use data for initiatives
Create improvement initiatives
Work with Amazon departments
Identify best practices
Leverage best practices
Lead multidisciplinary team
Drive program progress
Manage internal processes
Define program standards
Implement initiatives
Understand colleague workflows
Identify new opportunities
Design implementation
Manage external suppliers
Drive supplier improvement
Scale supplier operations
Find data-backed improvements
How You'll Work.
Team & Collaboration
Cross-functional teams; Multidisciplinary teams; External suppliers; Amazon colleagues
Process & Methodology
Program management, Project management
Full Job Description
At Amazon, we are always exploring new opportunities to shape our transportation business. As a Program Manager, as we accelerate Same Day deliveries, you’ll be an essential part of innovating and transforming our transportation processes. You’ll be taking the lead on the design and launch of new programs for our customers to ensure they have same day access to our speed sensitive selection (including groceries), receive their packages on time, at the highest speed, and lowest cost. You’ll also oversee programs that are already running and find ways to improve them. This is your opportunity to have a big impact on some of the most exciting new ideas that are shaping the future of Amazon. The role will span from managing or supporting operations and launch in a country to driving internal changes to maximize customer satisfaction. Key job responsibilities - Own the country/carrier same day performance, from inbounding speed sensitive ASINs, to under the roof and on the road operations. - Expand the service provided through same day. Work to include specialty products like non-sort, groceries and perishables, or hazmat. - Use data to understand operational challenges and create continuous improvement initiatives - Work with a variety of other Amazon departments to identify and leverage best practices - Within a program environment, lead a multidisciplinary team in overcoming challenges and drive progress - Manage stakeholders, internal processes, and define standards A day in the life As a Program Manager, you will be responsible for planning, implementing, and improving initiatives that ensure the smooth running of our operations. You’ll work closely with a range of Amazon colleagues to understand how they work, and what you and your teams can learn, as well as sharing your own expertise. Together, you’ll identify exciting new opportunities and will take the lead when it comes to designing their implementation. In parallel, you will be in direct contact and managing
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