Amazon EU Sarl
Project/Program/Product Management--Non-Tech, Program Management, operations
ProgramManager,SameDayScalingBusiness
Neural analysis suggests this role is
optimal for Manager candidates.
“Program Manager, Same Day Scaling Business at Amazon EU Sarl. Skills: Program management, Process improvement, Cross-functional coordination. Own carrier same day performance. Expand the service provided through same day”
What You'll Achieve.
Ensure same day access for customers; Receive packages on time; Deliver at highest speed; Deliver at lowest cost; Maximize customer satisfaction; Scale business operations
Industry & Context.
Root cause analysis; Data-driven decision making
What They're Looking For.
Must Have
Program or project management experience, Bachelor's degree or equivalent, Intermediate Excel knowledge, Experience defining and implementing process improvement initiatives
Nice to Have
Knowledge of Lean principles, Knowledge of DMAIC methodology, Experience in MS Access, Experience in SQL, Experience in requirement gathering, Ability to write clear and detailed requirement document
What You'll Do.
Own carrier same day performance
Expand the service provided through same day
Use data to understand operational challenges
Create continuous improvement initiatives
Work with other Amazon departments
Identify and leverage best practices
Implement initiatives
Work closely with Amazon colleagues
Identify new opportunities
Design implementation of new opportunities
Manage performance of external suppliers
Drive supplier improvement
Scale supplier operations
Encourage teams and colleagues to meet deliverables
Look for data-backed ways to improve
How You'll Work.
Team & Collaboration
Cross-functional teams; External logistics providers; Transportation stakeholders; Retail stakeholders; External 3P providers
Process & Methodology
Program management, Project management
Full Job Description
At Amazon, we are always exploring new opportunities to shape our transportation business. As a Program Manager, as we accelerate Same Day deliveries, you’ll be an essential part of innovating and transforming our transportation processes. You’ll be taking the lead on the design and launch of new programs for our customers to ensure they have same day access to our speed sensitive selection (including groceries), receive their packages on time, at the highest speed, and lowest cost. You’ll also oversee programs that are already running and find ways to improve them. This is your opportunity to have a big impact on some of the most exciting new ideas that are shaping the future of Amazon. The role will span from managing or supporting operations and launch in a country to driving internal changes to maximize customer satisfaction. Key job responsibilities - Own carrier same day performance, from inbounding speed sensitive ASINs, to under the roof and on the road operations. - Expand the service provided through same day. Work to include specialty products like non-sort, groceries and perishables, or hazmat. - Use data to understand operational challenges and create continuous improvement initiatives - Work with a variety of other Amazon departments to identify and leverage best practices A day in the life As a Program Manager, you will be responsible for planning, implementing, and improving initiatives that ensure the smooth running of our operations. You’ll work closely with a range of Amazon colleagues to understand how they work, and what you and your teams can learn, as well as sharing your own expertise. Together, you’ll identify exciting new opportunities and will take the lead when it comes to designing their implementation. In parallel, you will be in direct contact and managing the performance of our external suppliers, driving improvement, but also helping us scale. You’ll encourage and support your teams and colleagues to meet important deliverables, whil
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