ProgramManager,Safety

We are looking for an experienced Program Manager to join the Safety Domain in the Central Operations team About us With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people. We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, age, or disability. Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission! About the role Our Central Safety team is responsible for monitoring and preventing risks that could cause real-world harm to users and accounts. In this role, you will oversee safety programs-related KPIs, analyze trends, coordinate prevention strategies for identified risks, and develop safety risk assessments for new projects and product updates. Our goal is to protect Bolt users globally, minimize reputational and safety risks, and support sustainable company growth. Main tasks and responsibilities: Analyze safety risk trends, incidents, and crises to identify emerging risks, uncover root causes, and recommend preventive actions. Collaborate with the Data Science team to validate and refine predictive models, enhancing detection and prevention of safety risks. Develop, maintain, and optimize risk prevention products and processes to protect users and minimize financial and reputational impact. Lead safety programs and coordinate cross-functionally with Product, Engineering, Local Operations, Customer Support, Public Policy, Marketing, Compliance, and other relevant stakeholders. Provide expert consultation and guidance to ensure safety considerations are embedded across projects and operations. Provide regular visibility into program metrics, initiatives, and progress against strategic goals. About you: You have a proven experience in program management, with a focus on Trust & Safety, and/ or risk management. You have stron