Ring of Security B. V.
Project/Program/Product Management--Non-Tech, Program Management, alexa and amazon devices
ProgramManager:RingCustomerService,Operations
“Program Manager: Ring Customer Service, Operations at Ring of Security B. V.. Skills: Program management, Customer service operations. Learn and understand Ring products. Understand Ring services”
Industry & Context.
Problem-solving
What They're Looking For.
Must Have
Experience in program or project management, Experience in requirement gathering, Ability to write clear and detailed requirement document, Problem-solving skills, Proficiency in learning new technologies
Nice to Have
Knowledge of Lean principles, Knowledge of DMAIC methodology, Experience in MS Access, Experience in SQL
What You'll Do.
Learn and understand Ring products
Understand Ring services
Understand Ring features
Identify processes internal to CS
Collect processes internal to CS
Analyse processes internal to CS
Report on processes internal to CS
Identify programs internal to CS
Collect programs internal to CS
Analyse programs internal to CS
Report on programs internal to CS
Audit standard operating procedures
Identify trends to improve processes
Identify trends to improve controls
Identify obstacles to improve processes
Identify obstacles to improve controls
Make recommendations to managers
Perform additional tasks
Manage small programs
Manage medium programs
Assist senior program managers
Support large projects
Work with other Ring departments
Work with Amazon departments
Identify best practices
Leverage best practices
Work with Ring colleagues
Work with Amazon colleagues
Identify new opportunities
Support senior Program managers
Help with documentation
Help with upkeep of team Wiki
How You'll Work.
Team & Collaboration
Cross-functional business teams; CS operations; Global teams; European teams; Ring colleagues; Amazon colleagues
Process & Methodology
Program management, Project management
Applying for this Program Manager: Ring Customer Service, Operations role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
ANONYMOUS · UNFILTERED
What do employees actually say about Ring of Security B. V.?
Real rants from real employees. Read before you apply.