ADCI
Project/Program/Product Management--Non-Tech, Program Management, Retail
ProgramManager,RetailEfficiency-Instock
Neural analysis suggests this role is
optimal for Manager candidates.
“Program Manager, Retail Efficiency - Instock at ADCI. Skills: Program management, Process improvement. Manage new and existing programs. Deliver difficult projects and goals”
What You'll Achieve.
Deliver valuable projects; Achieve tangible milestones; Deliver end-to-end projects; Demonstrate progress towards goals; Improve program quality; Improve operational excellence
Industry & Context.
Problem solving; Root cause analysis
What They're Looking For.
Must Have
3+ years program management experience, 3+ years cross-functional experience, 3+ years process improvement experience, Advanced Excel knowledge, SQL knowledge, Define program requirements, Use data and metrics
Nice to Have
3+ years end to end delivery experience, Communicate results to senior leadership, 3+ years driving process improvements, Stakeholder management experience, Deal with multiple stakeholders, Build processes, Project management experience, Schedule management experience
What You'll Do.
Manage new and existing programs
Deliver difficult projects and goals
Work with operations leaders
Work with support leaders
Work with third party vendors
Design and deliver scalable solutions
Partner with other program managers
Set project priorities and milestones
Own program accelerating progress
Drive crisp and timely decisions
Escalate as appropriate
Influence design and development
Influence strategic processes
Work with business leaders
Communicate and impact initiatives
Develop KPI reporting
Implement KPI reporting
Provide visibility to milestones
Provide visibility to performance
Use data to drive business decisions
Use data to influence business decisions
Engage other Amazon business units
Improve end-to-end outcomes
Manage post-launch support plans
Manage issue ticket management
Improve program quality
Improve operational excellence
Drive expansion of Instock program
Prepare strategic roadmap
Drive engagement of Amazon Selling Partners
Improve adoption of the product
Create reports and metrics
Demonstrate progress towards goals
Send regular updates to senior leadership
Partner with WW amazon teams
Identify upstream defect elimination projects
Drive upstream defect elimination projects
How You'll Work.
Team & Collaboration
Cross-functional teams; Senior leadership; Peers; Team members; Selling partners; WW amazon teams; Business units globally
Communication Scope
Senior leadership communication; Peer communication; Team member communication; Selling partner communication
Process & Methodology
Program management, Project management, Roadmap planning
Full Job Description
Amazon.com, Inc. (NASDAQ:AMZN), a Fortune 500 company based in Seattle, opened on the World Wide Web in July 1995 and today offers Earth's Biggest Selection. Amazon.com, Inc. seeks to be Earth's most customer-centric company, where customers can find and discover anything they might want to buy online, and endeavors to offer its customers the lowest possible prices. Today, we operate retail websites in nine countries, offering millions of products in more than 35+ categories worldwide, and we still like to work hard, have fun and make history! Retail Business Services (RBS) leverages technology to improve customer experience and selling partner experience while lowering Amazon’s cost structure. Vision of RBS is to accelerate Amazon’s flywheel by 1) Improving the customer experience by fixing detail page catalog defects at scale, 2) Improving selling partner listing quality to drive GMS and reducing fulfillment defects to drive profitability and 3) Improving store operations efficiency by driving down cost of operations. We strive to eliminate the root cause of the defect and wherever not possible, we leverage machine learning to find and fix at scale or surface to selling partners. RBS has multiple programs/services aimed at reducing the listing friction, improving listing quality, reducing customer returns and improving star ratings of products that are dependent on selling partner support for effective execution. RBS is looking for a Program Manager to join an exciting program to centralize and standardize Instock operations handled by WW Retail team. As Program Manager you will: 1) Drive expansion of Instock program and prepare a strategic roadmap involving unique and innovative customer solutions 2) Implement programs to drive broader and deeper engagement of Amazon Selling Partners, thereby improving adoption of the product 3) Create reports and metrics to demonstrate progress towards goals, provide new insights, and send regular updates to senior leadership 4)
Applying for this Program Manager, Retail Efficiency - Instock role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
ANONYMOUS · UNFILTERED
What do employees actually say about ADCI?
Real rants from real employees. Read before you apply.