Afaq
E-Commerce
ProgramManager,QuickCommerce
Neural analysis suggests this role is
optimal for Manager candidates.
“Program Manager, Quick Commerce at Afaq. Skills: Quick commerce operations, Technology implementation, Process optimization. Lead technology programs. Drive UTR and OTR operations”
What You'll Achieve.
Deliver best class tech; Reduce manual processes; Reduce process complexity; Deliver robust processes; Optimize processes; Reduce SLAs; Reduce time to launch
Industry & Context.
Optimize processes; Reduce complexity; Automate decision making
What They're Looking For.
Must Have
3+ years program management, 3+ years cross-functional work, 3+ years process improvement, Advanced Excel (Pivot Tables, VLookUps), SQL knowledge, Define program requirements, Use data and metrics for improvements
Nice to Have
3+ years end to end delivery, Communicate results to senior leadership, 3+ years driving process improvements, Stakeholder management experience, Manage multiple stakeholders, Build processes, Project management, Create schedules
What You'll Do.
Lead technology programs
Drive UTR and OTR operations
Optimize inbound processes
Optimize warehouse processes
Optimize last-mile delivery
Build low-cost automations
Enhance delivery service
Collaborate with product teams
Collaborate with tech teams
Document upcoming changes
Drive upcoming changes
Provide updates to leadership
Develop continuous improvement culture
Support new store launches
Coordinate global teams
Work with external stakeholders
Reduce time to launch
Maintain relationships with tech teams
How You'll Work.
Team & Collaboration
Cross-functional teams; Product teams; Software teams; Store operations; Last mile delivery teams; Local product teams; Global product teams; Tech organization; Worldwide product teams; Worldwide tech teams; 3P partners; DSP teams; Tech SME leadership; Global product teams; Global tech teams; External stakeholders; IN tech teams; NA tech teams; MENA tech teams; ROW tech teams
Communication Scope
Provide updates; Document changes
Process & Methodology
Program management, Project management, Roadmap planning
Full Job Description
Amazon works hard to delight customers – from the second an order is placed online to the seamless coordination of that order behind the scenes, we strive to stay agile, & fluid. Have you ever ordered a product on Amazon and when that box with the smile arrived you wondered how it got to you so fast? If so, the Amazon Now team is for you. We partner directly with product and software teams to develop the future of quick commerce. The Tech SME team acts as a catalyst for change by driving innovation at the operator level, prioritizing technology initiatives and supporting engineering design innovations. Tech SMEs strive to be experts in Amazon’s operation systems. They are accountable to delivering world class solutions through optimizing and reinventing the existing technology. The Tech SME is a functional expert on the software tools in given process areas and their application in the network. A successful manager in this organization has strong program management experience to define the process the team uses to deliver best in class tech to the field. This person looks for ways to automate human decision making by influencing Technology to build and update tools that reduce process complexity to deliver robust processes. The Role: The Subject Matter Expert (SME) supports, coordinates and facilitates implementation of new & improved processes within the quick commerce operations. The SME works closely with the store operations, last mile delivery teams, and local & global product teams. They will be the single point of contact for all tech related activities related with Supply Chain (SC), Under the roof (UTR) and On the road (OTR) and will be providing regular updates to senior leadership team. Key job responsibilities Key job responsibilities -Lead technology programs and initiatives for darkstore operations, ensuring seamless integration with existing systems -Drive Under the Roof (UTR) and On the Road (OTR) operations programs at the darkstore level, optimizin
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