Amazon.com Services LLC
Project/Program/Product Management--Non-Tech, Program Management, transportation and logistics
ProgramManager,QualityManagement,GEMSD&C,QualityManagement
Neural analysis suggests this role is
optimal for Manager candidates.
“Program Manager, Quality Management, GEMS D&C, Quality Management at Amazon.com Services LLC. Skills: Process definition, Process improvement, Quality management. Define process within Preconstruction and Construction Execution team. Benchmark processes within different business units globally”
Industry & Context.
Root cause analysis; Process diagnosis; Improvement strategies
Up to 60% travel, Relocation assistance may be provided
What They're Looking For.
Must Have
3+ years program or project management experience, 3+ years defining and implementing process improvement initiatives, Experience using data and metrics to determine and drive improvements, Experience working cross functionally with tech and non-tech teams, Bachelor's degree in business, engineering, operations, supply chain, transportation logistics, Experience in facility and infrastructure construction management
Nice to Have
3+ years driving end to end delivery, 3+ years driving process improvements, Experience in stakeholder management, Experience building processes, project management, and schedules, PMP certificate, Master's degree
What You'll Do.
Define process within Preconstruction and Construction Execution team
Benchmark processes within different business units globally
Define Amazon values and technology with lean management
Benchmark processes across facility and infrastructure lifecycle
Utilize industry standard methodologies to include PMP and
Engage teams to solve customer problems
and simplification by eliminating rework
Reduce and automate manual work and hand-offs
Identify and implement best practices across the business
Minimize process variability through standardization and automation
Motivate others to achieve impeccable quality
Diagnose Amazon processes
Identify improvement opportunities
Prescribe improvement strategies
Guide the improvement effort
Lead and drive process improvements
Lead process design / redesign efforts
Create global best practice documentation
Facilitate sharing across the globe
Maintain close relationships with internal stakeholders
Understand highest priority execution pain-points and opportunities
Initiate benchmarking initiatives that improve processes
How You'll Work.
Team & Collaboration
Cross-functional teams; Internal stakeholders
Process & Methodology
PMP, Lean Six Sigma
Full Job Description
At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build the place to find and buy anything online, this is your chance to make history. We are looking for a dynamic, organized self-starter to join our Global Engineering, Maintenance, & Sustainability - Design & Construction Quality Management team as a Program Manager. The Program Manager will play a critical role for defining process within the Preconstruction and Construction Execution team and benchmark the processes within the different business units globally. They will be responsible for defining Amazon values and technology with the best of lean management and six sigma to achieve excellence. The team will benchmark processes across facility and infrastructure Pre-Construction and Construction lifecycle. Travel up to 60% within assigned regions regional travel and availability to work from a corporate office when not traveling. Candidates should either live near or be willing to relocate within a reasonable commuting distance of the office. Relocation assistance may be provided. Key job responsibilities · Utilize industry standard methodologies to include PMP and Lean Six Sigma based continuous improvement methodologies to engage teams to solve customer problems. · Drive speed, quality, and simplification by eliminating rework loops, reducing and automating manual work and hand-offs, identifying and implementing best practices across the business, and minimizing process variability through standardization and automation. · Motivate others to achieve impeccable quality in an explosive growth and deadline-driven environment. · Diagnose Amazon processes, identify improvement opportunities, prescribe improvement strategies, and guide the improvement effort. · Responsible for leading and driving process improvements (short-term wins) as well as process design / redesign (long-term wins) effort
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