Amazon.com Services LLC
Project/Program/Product Management--Non-Tech, Program Management, selling partner services
ProgramManager,ProductComplaintRate,TrustworthyShoppingExperience
“Program Manager, Product Complaint Rate, Trustworthy Shopping Experience at Amazon.com Services LLC. Skills: Program management, Process improvement, Data analysis. Deploy enhanced detection models. Reduce uncategorized customer complaints”
What You'll Achieve.
Provide buyers perfect order experience; Reduce uncategorized customer complaints; Prevent bad actors selling
Industry & Context.
Analytical thinking; Root cause attribution; Derive insights
What They're Looking For.
Must Have
3+ years program management, 3+ years process improvement, Advanced Excel, SQL knowledge, Data-driven improvements, Cross-functional experience
Nice to Have
3+ years end to end delivery, Communicate results to senior leadership, 3+ years driving process improvements, Stakeholder management experience, Build processes, project management, schedules
What You'll Do.
Deploy enhanced detection models
Reduce uncategorized customer complaints
Establish clear accountability
Drive cross-channel accountability
Implement unified remediation strategy
How You'll Work.
Team & Collaboration
Cross-functional teams; Tech and non-tech teams
Communication Scope
Communicate results
Process & Methodology
Program management, Project management, Roadmap planning
Applying for this Program Manager, Product Complaint Rate, Trustworthy Shopping Experience role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
ANONYMOUS · UNFILTERED
What do employees actually say about Amazon.com Services LLC?
Real rants from real employees. Read before you apply.