Amazon UK Services Ltd.
Fulfillment Operations Management, Program Management, fulfillment ops
ProgramManager,OperationsExcellence,CentralRME
Neural analysis suggests this role is
optimal for Manager candidates.
“Program Manager, Operations Excellence, Central RME at Amazon UK Services Ltd.. Skills: Operations Excellence, Program Management, Continuous Improvement, Capacity Optimization. Lead root cause analysis. Eliminate operational barriers”
What You'll Achieve.
Optimize operational capacity; Enhance network performance; Deliver measurable improvements; Improve key business metrics; Improve performance results
Industry & Context.
Root cause analysis; Hands-on problem-solving
What They're Looking For.
Must Have
5+ years program management experience, Experience implementing repeatable processes, Experience driving automation or standardization, Experience owning program strategy, Experience end to end delivery, Experience communicating results to senior leadership, Experience using data and metrics, Bachelor's degree, Experience delivering results for large, cross-functional initiatives, Experience as an operations analyst, Experience as a data analyst, Experience leveraging technology, Experience implementing lean principles, Experience implementing Six Sigma methodologies, Experience working cross-functionally, Experience driving decision making among stakeholders
Nice to Have
MBA degree or above, 5+ years driving process improvements, Experience in operations management for a fulfillment or distribution center, Project Management Professional (PMP) or equivalent certification, Experience with capacity planning, Experience with optimization models
What You'll Do.
Lead root cause analysis
Eliminate operational barriers
Implement continuous improvement initiatives
Improve capacity models
Lead large-scale initiatives
Utilize advanced analytics
Utilize operational research
Monitor initiative performance
Implement corrective actions
Create program artifacts
Maintain program artifacts
Develop standard work practices
Implement standard work practices
Remove operational barriers
Deliver immediate results
Foster a culture of innovation
How You'll Work.
Team & Collaboration
RME teams; Operations teams; Cross-functional initiatives; Stakeholders with competing goals
Communication Scope
Communicating results
Process & Methodology
Program management, Project management, End to end delivery
Full Job Description
Amazon’s Reliability, Maintenance & Engineering (RME) team ensures that our global fulfillment and operations networks run safely, efficiently, and at peak performance. An Operational Excellence Program Manager will drive strategic initiatives that optimize operational capacity, enhance network performance, and deliver measurable improvements. This role combines hands-on execution with strategic planning to eliminate operational barriers, implement standard work practices, and foster partnerships with RME and Operations teams. Key job responsibilities Partner with RME and Operations support teams to lead root cause analysis, eliminate operational barriers, and implement continuous improvement initiatives across the network Lead initiatives to optimize capacity utilization; own and improve capacity models including architecture, methodology, and output validation Collaborate with RME and Operations teams to develop solutions and lead large-scale initiatives impacting operational capacity Utilize advanced analytics and operational research for data-driven decision making; monitor initiative performance and implement corrective actions Create and maintain program artifacts including business requirement documents, initiative plans, and whitepapers Develop and implement standard work practices that improve key business metrics, performance results, and translate lessons into standards across the network Remove operational barriers through hands-on problem-solving to deliver immediate results Mentor team members and foster a culture of innovation Lead, mentor, and develop a team of 3-6 Program Managers fostering a culture of operational excellence and continuous improvement Basic Qualifications: - Experience implementing repeatable processes and driving automation or standardization - 5+ years of program or project management experience - Experience owning program strategy, end to end delivery, and communicating results to senior leadership - Experience using data and me
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