Amazon EU Sarl

Fulfillment Operations Management, Program Management, fulfillment ops

ProgramManager,OperationsExcellence,CentralRME

€95–145k ~AI est. Luxembourg, Luxembourg FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Manager candidates.

The Brief

“Program Manager, Operations Excellence, Central RME at Amazon EU Sarl. Skills: Operations Excellence, Program Management, Continuous Improvement, Capacity Optimization. Lead root cause analysis. Eliminate operational barriers”

What You'll Achieve.

Optimize operational capacity; Enhance network performance; Deliver measurable improvements; Improve key business metrics; Improve performance results

Industry & Context.

Fulfillment Operations Management, Program Management, fulfillment ops
Problems you'll solve

Root cause analysis; Hands-on problem-solving

What They're Looking For.

Must Have

5+ years program management experience, Experience implementing repeatable processes, Experience driving automation or standardization, Experience owning program strategy, Experience end to end delivery, Experience communicating results to senior leadership, Experience using data and metrics, Bachelor's degree in Engineering, Operations, or Business Administration, Experience delivering results for large, cross-functional initiatives, Experience as an operations analyst or data analyst, Experience leveraging technology, Experience implementing lean principles, Experience implementing Six Sigma methodologies, Experience working cross-functionally, Experience driving decision making among stakeholders

Nice to Have

MBA degree or above, 5+ years driving process improvements, Experience in operations management for a fulfillment or distribution center, Capacity planning and optimization models experience

What You'll Do.

Lead root cause analysis

Eliminate operational barriers

Implement continuous improvement initiatives

Improve capacity models

Lead large-scale initiatives

Monitor initiative performance

Implement corrective actions

Create program artifacts

Maintain program artifacts

Develop standard work practices

Implement standard work practices

Remove operational barriers

Deliver immediate results

Foster a culture of innovation

Lead a team of Program Managers

Develop a team of Program Managers

Foster a culture of operational excellence

Foster a culture of continuous improvement

How You'll Work.

Team & Collaboration

RME and Operations support teams; RME and Operations teams; Cross-functional initiatives; Stakeholders with competing goals

Communication Scope

Communicating results

Process & Methodology

Program management, Project management, Initiative plans

Full Job Description

Amazon’s Reliability, Maintenance & Engineering (RME) team ensures that our global fulfillment and operations networks run safely, efficiently, and at peak performance. An Operational Excellence Program Manager will drive strategic initiatives that optimize operational capacity, enhance network performance, and deliver measurable improvements. This role combines hands-on execution with strategic planning to eliminate operational barriers, implement standard work practices, and foster partnerships with RME and Operations teams. Key job responsibilities Partner with RME and Operations support teams to lead root cause analysis, eliminate operational barriers, and implement continuous improvement initiatives across the network Lead initiatives to optimize capacity utilization; own and improve capacity models including architecture, methodology, and output validation Collaborate with RME and Operations teams to develop solutions and lead large-scale initiatives impacting operational capacity Utilize advanced analytics and operational research for data-driven decision making; monitor initiative performance and implement corrective actions Create and maintain program artifacts including business requirement documents, initiative plans, and whitepapers Develop and implement standard work practices that improve key business metrics, performance results, and translate lessons into standards across the network Remove operational barriers through hands-on problem-solving to deliver immediate results Mentor team members and foster a culture of innovation Lead, mentor, and develop a team of 3-6 Program Managers fostering a culture of operational excellence and continuous improvement Basic Qualifications: - Experience implementing repeatable processes and driving automation or standardization - 5+ years of program or project management experience - Experience owning program strategy, end to end delivery, and communicating results to senior leadership - Experience using data and me

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