Amazon Development Center U.S., Inc.
Project/Program/Product Management--Non-Tech, Program Management, amazon security
ProgramManager,OperationalEffectiveness&Quality-SecurityAssurance
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“Program Manager, Operational Effectiveness & Quality - Security Assurance at Amazon Development Center U.S., Inc.. Skills: Operational effectiveness, Quality assurance, Security assurance, Compliance. Own strategy, design, operation of mechanisms, processes, programs. Track, manage, respond to security assurance and compliance”
Industry & Context.
Evaluate opportunities for improvement; Anticipate bottlenecks; Mitigate risks; Eliminate blockers
What They're Looking For.
Must Have
3+ years program management experience, 3+ years defining process improvement initiatives, Advanced Excel (Pivot Tables, VLookUps), SQL knowledge, Experience using data to drive improvements, Experience working cross functionally with tech and non-tech teams
Nice to Have
3+ years driving end to end delivery, 3+ years driving process improvements, Experience in stakeholder management, Experience building processes, Experience project management, Experience with schedules
What You'll Do.
operation of mechanisms
respond to security assurance and compliance
Solve complex compliance challenges
Dive deep into compliance requirements
Drive efficiencies in meeting expectations
Facilitate growth and scaling of internal compliance processes
Understand IT and compliance processes
Quickly triage and respond to incoming issues
Evaluate opportunities for improvement
Drive innovative mechanisms across teams and programs
Execute and drive program/project delivery
Drive execution and adoption across organizations
Collaborate with program stakeholders
Define and deliver on agreed upon milestones
Anticipate bottlenecks
Provide escalation management
Anticipate and make tradeoffs
Build and maintain integrated reporting
Evaluate efficacy of security assurance and compliance activities
Lead improvements to enable delivery at scale
Evaluate dependencies across teams
Make recommendations to stakeholders/leadership
Balance business needs with technical constraints
Set and embody team culture
Drive cross-team alignment
Negotiate and resolve conflict
Manage emergent tasks
Operate quality rhythm of the business
Coordinate and drive adoption of improvement efforts
Manage regulatory expectations
How You'll Work.
Team & Collaboration
Cross-functional teams; Multiple business teams; Multiple technical teams; Multiple teams and programs; Stakeholders/leadership
Communication Scope
Present complex information; Clear and concise communication
Process & Methodology
Program management, Project management
Full Job Description
We are looking for a highly motivated Program Manager to join our Operational Effectiveness & Quality team. As part of the team, you will own the strategy, design and operation of key mechanisms, processes and programs enabling our team to effectively track, manage and respond to our expanding security assurance and compliance requirements at scale. Our team solves complex compliance challenges, dives deep into compliance requirements for both Amazon and our customers, improves processes, and drives greater efficiencies in meeting expectations. This role facilitates our ability to grow and scale our internal compliance processes and mechanisms to meet the security assurance and compliance expectations in the global market. You should be an experienced PM who ability to understand IT and compliance processes, quickly triage and respond to incoming issues, evaluate opportunities for improvement, and drive innovative mechanisms across multiple teams and programs. Key job responsibilities • Excellent written and verbal communication skills with the ability to present complex information in a clear and concise manner to executives and non-technical leaders. • Execute and drive the program/project delivery, execution, and adoption across multiple organizations and teams • Collaborate with program stakeholders in multiple business and technical teams to define and deliver on agreed upon milestones. • Anticipate bottlenecks, provide escalation management, anticipate and make tradeoffs • Build and maintain integrated reporting for areas of responsibility • Evaluating the efficacy of security assurance and compliance activities and leading improvements to enable delivery at scale • Anticipating bottlenecks and provide escalation management (evaluating trade-offs, dependencies across teams, and making recommendations to stakeholders/leadership while balancing the business needs/commitments with technical constraints) • Setting and embodying team culture and the quality bar, dr
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