Amazon Canada Fulfillment Services, ULC
Project/Program/Product Management--Non-Tech, Program Management, transportation and logistics
ProgramManager,NorthAmericanTransportation
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“Program Manager, North American Transportation at Amazon Canada Fulfillment Services, ULC. Skills: Fulfillment flow forecasting, Network modeling, Cross-functional program leadership. Own Canada fulfillment flow forecasting. Publish forecasts across planning cycles”
What You'll Achieve.
Improve forecast accuracy; Improve transportation costs; Improve customer delivery speed; Reduce shipping distance; Improve in-stock rates
Industry & Context.
Root cause analysis; Scenario modeling
What They're Looking For.
Must Have
3+ years project/program management experience, 3+ years cross-functional work with tech/non-tech teams, 3+ years process improvement using data/metrics, Bachelor's degree, Advanced Excel (Pivot Tables, VLookUps), SQL knowledge, Experience defining program requirements, Experience using data and metrics for improvements
Nice to Have
Program management experience, Logistics experience, Operations experience, Supply chain experience, Transportation experience, Data visualization experience, Forecasting experience, Statistical analysis experience, Experience building/analyzing cost-benefit scenarios, Experience building/analyzing business cases, Experience communicating results to organization, Stakeholder management experience, Experience dealing with multiple stakeholders, Experience driving end-to-end delivery, Experience communicating results to senior leadership
What You'll Do.
Own Canada fulfillment flow forecasting
Publish forecasts across planning cycles
Model impact of new fulfillment center launches
Partner with engineering teams
Define requirements for inventory placement systems
Lead cross-functional programs
Translate supply chain dynamics
Develop performance reporting
Deep dive variances against forecast
Drive corrective actions
How You'll Work.
Team & Collaboration
Cross-functional programs; Partner with engineering teams; Work with capacity planning; Work with finance teams; Work with operations teams
Communication Scope
Translate complex dynamics; Communicate results
Process & Methodology
Project management, Program management, Process improvement
Full Job Description
Every time a customer clicks "Buy Now," a network of decisions determines how fast, how affordably, and how sustainably that order arrives. This role owns the forecasting and modeling that powers those decisions. As a Program Manager on the Canada Supply Chain & Transportation team, you will own fulfillment flow planning and network modeling for Amazon's entire Canadian operation, both domestic and cross-border. Your forecasts determine where inventory is placed, how orders are routed, and where Amazon invests in new fulfillment capacity. This work sits at the heart of Amazon's flywheel: smarter inventory placement shortens shipping distances, which accelerates delivery speed and reduces costs, attracting more customers and more selection, which drives further investment in the network. You will build and publish forecasts across operational, annual, 3-year, and peak planning cycles. You will model the impact of new fulfillment center launches on cost, speed, and sustainability. And you will partner with engineering teams to define requirements for inventory placement systems that make the network smarter over time. This is a high-autonomy role where your analysis directly shapes strategy and your business cases determine what gets built next. Key job responsibilities - Own Canada fulfillment flow forecasting across all planning horizons (operational, annual, 3-year, and peak), producing the models that determine inventory coverage, regional fulfillment rates, and shipping distance targets used by capacity planning, finance, and operations teams. - Model network impact of fulfillment center launches, quantifying how new capacity changes delivery speed, transportation cost, and the balance between domestic and cross-border fulfillment for Canadian customers over a 3-year horizon. - Drive technology partnerships with engineering teams to improve inventory placement systems by building business cases with financial and customer experience analysis, defining product req
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