Amazon Commercial Services Pty Ltd
Investigation Loss Prevention, Program Management, Logistics
ProgramManager,NetworkCapacityPlanning
Neural analysis suggests this role is
optimal for Manager candidates.
“Program Manager, Network Capacity Planning at Amazon Commercial Services Pty Ltd. Skills: Capacity planning, Process management, Cross-functional coordination. Own capacity planning processes. Own capacity management processes”
What You'll Achieve.
Meet network speed goals; Meet CX goals; Achieve desired speed; Achieve customer experience
Industry & Context.
Data-driven decision making
What They're Looking For.
Must Have
3+ years program management, 3+ years cross-functional experience, 3+ years process improvement, Advanced Excel, Advanced SQL
Nice to Have
3+ years end to end delivery, 3+ years driving process improvements, Stakeholder management experience, Experience building processes, Project management experience, Schedule management experience
What You'll Do.
Own capacity planning processes
Own capacity management processes
Own capacity planning
Own capacity delivery
Report results to Senior Leadership
Identify capacity gaps
Drive completion of S&OP forecast
Own AU network gastank
Own removals programs
Manage projects impacting business
Manage programs impacting business
How You'll Work.
Team & Collaboration
Cross functional teams; S&OP team; Peers globally
Communication Scope
Reporting results
Process & Methodology
Program management, Project management
Full Job Description
Amazon is looking for a customer-obsessed, highly analytical operational leader to join as Program Manager – Network Capacity in Australia. Your primary role will own key capacity planning and management processes, goals and metrics and you will work closely with S&OP to ensure operational plans align to meet those goals. You will work across many cross functional teams to drive alignment on storage, processing, sortation and delivery network capacity to achieve the desired speed and customer experience through levers including gastank, inventory placement, external fulfillment, outbound optimization and FC and transportation capacity. You will own capacity goals, planning and delivering forecasts and risk assessments, and reporting results to Senior Leadership that are critical inputs to the financial performance, growth, long-term plan, and scalability of the Australia business. This role can be based in our Sydney or Melbourne office, is highly-visible, and works closely with peers from around the world. Key job responsibilities - Identify and bridge any capacity gaps in inventory, processing, sortation, linehaul or last mile delivery to meet network speed and CX goals and work with Program Managers to ensure action plans are executed to close them. - Drives the completion of quarterly Strategic S&OP forecast materials for leadership review - Local ownership of AU network gastank, inventory health and removals programs - Manages projects or programs on an ongoing basis that impact the broader business, potentially beyond capacity Basic Qualifications: - 3+ years of program or project management experience - 3+ years of working cross functionally with tech and non-tech teams experience - 3+ years of defining and implementing process improvement initiatives using data and metrics experience - Bachelor's degree - Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL - Experience defining program requirements and using data and metrics to determine
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