ProgramManager,LMS

As a Safety Learning and Development (SLeD) Program Manager – Level 4, you will serve as a program owner for LMS-driven projects while also acting as a trusted analyst for training operations. This role is designed for a highly analytical program manager who can seamlessly support the team with program ownership and deep data analysis, enabling smarter decision-making, stronger compliance, and scalable operational improvements. You will be responsible for managing complex training programs across regions, optimizing LMS processes with team members, and taking lead to connect with program leaders globally. Beyond execution, you will be expected to identify gaps, invent and simplify workflows, and lead special projects that improve learner experience, reporting accuracy, and regulatory compliance. This role requires comfort operating in ambiguity, strong stakeholder management skills, and the ability to independently drive results with minimal guidance. Key job responsibilities • Collaborate with LMS admins to resolve issues and assign to the right audience • Manage training intakes, scheduling, course assignments, and learner tracking at scale • Resolve operational issues, escalations, and training barriers through ticketing systems while maintaining audit-ready documentation • Work closely with the Business Analyst to extract, analyze, and interpret data from the LMS and internal tools to deliver accurate, actionable insights • Develop recurring and ad-hoc reports to support compliance tracking, adoption metrics, and program effectiveness • Perform root cause analysis to identify trends, risks, and systemic issues impacting training completion or quality • Identify opportunities to invent and simplify workflows, reporting mechanisms, and data models • Partner with content creators and operations teams to ensure timely, compliant content uploads • Configure learning paths, permissions, and system settings to meet evolving business needs Basic Qualifications: - Bachel