Block

FinTech

ProgramManager,IssuerPartnerships

$155–225k ~AI est. Montana, United States FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Senior candidates.

The Brief

“Program Manager, Issuer Partnerships at Block. Skills: Issuer partnerships, Partner management, Program operations. Own portfolio of issuer and processor relationships. Manage program governance cadences”

What You'll Achieve.

Scale Block's Issuing programs; Deliver compliant card experiences; Deliver performant card experiences; Deliver scalable card experiences; Reduce cycle time

Industry & Context.

FinTech
Problems you'll solve

Navigate ambiguity; Make consequential decisions; Resolve risks; Make calls on tradeoffs

What They're Looking For.

Must Have

8+ years program management, 8+ years product operations management, Fintech experience, Issuing experience, Banking experience, Payments experience, Direct experience owning bank partner relationships, Direct experience owning card processor relationships, Working knowledge of card issuing economics, Working knowledge of BIN sponsorship models, Working knowledge of network rules, Working knowledge of regulatory landscape, Independently leading complex cross-functional programs, Experience designing scalable program operating mechanisms, Exceptional stakeholder management, Exceptional communication, Building partner trust at executive level, Operating with discretion, Operating with sound judgment, Builder's mindset, Senior judgment

Nice to Have

Experience with AI/LLM tooling

What You'll Do.

Own portfolio of issuer and processor relationships

Manage program governance cadences

Manage contract negotiations and amendments

Manage change requests

Conduct quarterly business reviews

Act as primary point of contact

Drive partner onboarding

Drive product launches

Coordinate technical integration

Coordinate network and bank approvals

Coordinate pilot scope

Coordinate GA launch readiness

Translate partner requirements into internal plans

Set program execution against Issuing roadmap

Make calls on tradeoffs

Keep partners aligned on timelines

Keep internal stakeholders aligned on timelines

Build durable partner operating mechanisms

Establish oversight reporting

Establish incident handling protocols

Establish SEV handling protocols

Establish MSA-driven obligations

Establish audit-ready documentation

Advise senior leadership on partner selection

Advise senior leadership on sequencing

Advise senior leadership on tradeoffs

Deliver concise updates

Deliver action-oriented updates

Use AI/LLM tooling for partner reporting

Use AI/LLM tooling for diligence workflows

Use AI/LLM tooling for document review

How You'll Work.

Team & Collaboration

Partner with Product; Partner with Engineering; Partner with Compliance; Partner with Legal; Partner with Operations; Partner with Finance; Partner with Risk; Internal stakeholders alignment; Partner executives; Internal counterparts

Communication Scope

Executive communication; Clarity; Concise updates; Action-oriented updates

Process & Methodology

Program management, Roadmap, Milestones, Timelines, Dependencies

Full Job Description

It all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic ecosystem, developing unique financial products, including Afterpay/Clearpay, to provide a better way to send, spend, invest, borrow and save to our 50+ million monthly active customers. We want to redefine the world’s relationship with money to make it more relatable, instantly available, and universally accessible. Today, Cash App has thousands of employees working globally across office and remote locations, with a culture geared toward innovation, collaboration and impact. We’ve been a distributed team since day one, and many of our roles can be done remotely from the countries where Cash App operates. No matter the location, we tailor our experience to ensure our employees are creative, productive, and happy. The Role We’re looking for a senior individual-contributor program manager to help scale Block’s Issuing programs through best-in-class partner management. Sitting within the Issuing team and reporting to an Issuing leader, you will operate independently as the DRI for a portfolio of our issuer and processor relationships (bank partners, BIN sponsors, and card processors). You’ll set program direction, own outcomes from partner onboarding through launch and into steady-state operations, and partner closely with Product, Engineering, Compliance, Legal, and Operations to deliver compliant, performant, and scalable card experiences for Block’s customers. This is a high-autonomy role: you’ll be expected to navigate ambiguity, make consequential decisions with limited oversight, and engage executive counterparts at our partners and internally. You Will Independently own a portfolio of issuer and processor relationships end-to-end: program governance cadences, escalations, contract negotiations and amendments, change requests, and quarterly business reviews—acting as the primary po

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