Amazon.com Services LLC
Project/Program/Product Management--Non-Tech, Program Management, operations
ProgramManagerIII,SCOTAIM,SCOT-AutomatedInventoryManagement(AIM)
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“Program Manager III, SCOT AIM, SCOT - Automated Inventory Management (AIM) at Amazon.com Services LLC. Skills: Program delivery, Cross-functional programs, Operational excellence. Own and drive complex programs. Partner with senior leadership”
What You'll Achieve.
Deliver measurable business impact; Measure program success; Measure business impact
Industry & Context.
Identify and solve problems; Resolve blockers
What They're Looking For.
Must Have
5+ years program management experience, Experience using data and metrics, Experience owning program strategy, Experience end to end delivery, Communicating results to senior leadership
Nice to Have
2+ years driving process improvements, Master's degree or MBA, Knowledge of general AI tools, Experience designing upskilling programs, Experience implementing workforce development programs, Forecasting workforce needs, Leveraging analytics to drive decisions
What You'll Do.
Own and drive complex programs
Partner with senior leadership
Define program strategy
Execute against timelines
Identify and solve complex problems
Drive process improvements
Ensure programs deliver business impact
Develop detailed program plans
Maintain program plans
Identify and resolve blockers
Escalate appropriately
Drive operational excellence
Standardize processes
Communicate program status
Communicate program risks
Communicate program decisions
Build relationships with partners
Maintain relationships with partners
Influence without direct authority
Define key performance indicators
Track key performance indicators
Mentor junior program managers
Develop junior program managers
Raise bar for program management
Drive scalable mechanisms
Ensure programs grow efficiently
How You'll Work.
Team & Collaboration
Cross-functional programs; Senior leadership engagement; Partner relationships
Communication Scope
Communicate program status; Communicate risks; Communicate decisions
Process & Methodology
Program management, Risk mitigation, Timeline management
Full Job Description
Amazon is seeking a Senior Program Manager to drive strategic initiatives and complex, cross-functional programs that directly impact our customers and business. The ideal candidate will have a proven track record of delivering results in ambiguous environments, influencing without authority, and driving operational excellence at scale. As a Senior Program Manager: - You will own end-to-end program delivery, working with senior leaders across multiple organizations to define strategy, set goals, and execute against ambitious timelines. - You will be responsible for identifying and solving complex problems, driving process improvements, and ensuring programs deliver measurable business impact. Key job responsibilities Key job responsibilities - Own and drive complex, cross-functional programs from conception through delivery, ensuring alignment with business objectives and customer needs - Partner with senior leadership across multiple organizations to define program strategy, goals, and success metrics - Develop and maintain detailed program plans, including timelines, milestones, dependencies, and risk mitigation strategies - Identify and resolve blockers, escalating appropriately to ensure program momentum - Drive operational excellence through process improvement, automation, and standardization - Communicate program status, risks, and decisions to stakeholders at all levels, including senior leadership - Build and maintain strong relationships with cross-functional partners, influencing without direct authority - Define and track key performance indicators (KPIs) to measure program success and business impact - Mentor and develop junior program managers, raising the bar for program management excellence - Drive mechanisms that scale, ensuring programs can grow efficiently as the business expands A day in the life Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary
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