Wake Forest University Health Sciences
healthcare
ProgramManagerIII
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“Program Manager III at Wake Forest University Health Sciences. Skills: process management, cross-functional coordination, vendor/stakeholder management, operational metrics, resource planning, continuous improvement. Serve as a senior operational lead for UME initiatives, ensuring alignment with strategic priorities, timelines, and performance outcomes. Manage complex, cross-functional projects spanning multiple campuses and stakeholder groups, from planning through execution and evaluation”
What You'll Achieve.
advance UME’s goal of excellence in medical education delivery, compliance, and continuous improvement; ensuring alignment with strategic priorities, timelines, and performance outcomes; improve efficiency, consistency, and scalability across UME; translate strategic goals into actionable work plans, milestones, and success metrics; measure program effectiveness and operational impact; support evidence-based decision-making
Industry & Context.
analytical and problem-solving skills with attention to detail
Maintain flexibility to work outside traditional hours and travel off-site as required to support program needs
What They're Looking For.
Must Have
Bachelor’s degree in Health Administration, Business Administration, Education, or a related field required, Minimum of five (5) years of progressively responsible experience in program management, operations, administration, or academic/healthcare environments, Minimum of three (3) years of experience in project leadership, complex coordination, or supervisory/lead experience
Nice to Have
Master’s degree preferred, Experience supporting academic programs, accreditation-sensitive environments, or multi-site operations strongly preferred
What You'll Do.
Serve as a senior operational lead for UME initiatives
ensuring alignment with strategic priorities
and performance outcomes
cross-functional projects spanning multiple campuses and stakeholder groups
from planning through execution and evaluation
and standardize administrative and operational processes to improve efficiency
and scalability across UME
Support governance structures
decision-making workflows
and documentation related to UME operations and administration
Partner with UME leadership to translate strategic goals into actionable work plans
Monitor progress on strategic initiatives
identify risks or barriers
and recommend mitigation strategies
Prepare executive-level briefings
and presentations for UME and institutional leadership
Collaborate with the Assessment & Evaluation team
Curriculum leadership
and other stakeholders to support assessment strategies that measure program effectiveness and operational impact
Use data to inform continuous improvement efforts and support evidence-based decision-making
Coordinate with IT teams and external consultants
to ensure efficient data collection
and quality assurance processes
Serve as a key liaison between UME Operations and internal partners across academic affairs
and institutional leadership
and cross-functional teams to advance operational objectives
Provide operational and logistical support for UME activities
including serving as a proctor for examinations across all medical school curricular years
Ensure adherence to institutional policies
and compliance requirements related to UME operations
How You'll Work.
Team & Collaboration
works in close partnership with UME leadership; collaborates extensively with stakeholders across Wake Forest University School of Medicine, Advocate Health, Atrium Health, and Atrium Health Wake Forest Baptist Health; Serve as a key liaison between UME Operations and internal partners across academic affairs, student affairs, finance, IT, and institutional leadership; Facilitate meetings, working groups, and cross-functional teams to advance operational objectives; Demonstrate collaboration, influence, and communication skills across diverse stakeholder groups; Work independently while also functioning effectively as part of a multidisciplinary team of faculty, staff, and administrators
Communication Scope
written, verbal, and presentation communication skills; Ability to communicate complex information clearly to both technical and non-technical audiences
Process & Methodology
project leadership, complex coordination, Manage complex, cross-functional projects spanning multiple campuses and stakeholder groups, from planning through execution and evaluation, Proven project management, organization, and meeting facilitation abilities
Full Job Description
**Department:** 85069 Wake Forest University Health Sciences - Academic UME: Winston Salem **Status:** Full time **Benefits Eligible:** Yes **Hou****rs Per Week:** 40 **Schedule Details/Additional Information:** Full Time **Pay Range** $41.10 - $61.65 The Program Manager III for Operations and Administration provides senior‑level programmatic, operational, and administrative leadership in support of the Undergraduate Medical Education (UME) mission across all Wake Forest University School of Medicine campuses. This role supports enterprise‑wide initiatives, strategic priorities, and operational workflows that advance UME’s goal of excellence in medical education delivery, compliance, and continuous improvement. Reporting to the Associate Vice President for UME Operations and Administration, the Program Manager III works in close partnership with UME leadership, including the Vice Dean, and collaborates extensively with stakeholders across Wake Forest University School of Medicine, Advocate Health, Atrium Health, and Atrium Health Wake Forest Baptist Health. The position requires strong operational judgment, project leadership, data‑informed decision‑making, and the ability to lead through influence in a complex, matrixed academic health system. **Education/Experience:** * Bachelor’s degree in Health Administration, Business Administration, Education, or a related field required * Master’s degree preferred * Minimum of five (5) years of progressively responsible experience in program management, operations, administration, or academic/healthcare environments * Minimum of three (3) years of experience in project leadership, complex coordination, or supervisory/lead experience * Experience supporting academic programs, accreditation‑sensitive environments, or multi‑site operations strongly preferred **1\. Operational and Program Management** * Serve as a senior operational lead for UME initiatives, ensuring alignment with strategic priorities, timelines, and performanc
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