Amazon Web Services, Inc.

Corporate Operations, Program Management, no business category

ProgramManagerIII

$116–160k Seattle, Washington, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Manager candidates.

The Brief

“Program Manager III at Amazon Web Services, Inc.. Skills: Program management, Process optimization, User support. Provide scale, transparency, and ownership to customer investments. Facilitate onboarding and support for platform users”

What You'll Achieve.

Maximize operational efficiency

Industry & Context.

Corporate Operations, Program Management, no business category
Problems you'll solve

Resolve program issues; Escalate complex issues

What They're Looking For.

Must Have

Master's degree or foreign equivalent in Business Administration, Management, Engineering, Operations, or related field and one year of experience, Bachelor's degree or foreign equivalent in Business Administration, Management, Engineering, Operations, or related field and five years of progressive post-baccalaureate experience, One year of experience creating and implementing product roadmap feature launches, One year of experience in Process optimization, One year of experience working with relational databases, data warehouses, One year of experience in End user support through launch stabilization and implementation of frameworks

What You'll Do.

and ownership to customer investments

Facilitate onboarding and support for platform users

Own processes to maximize operational efficiency

Interface with SMGS teams for cross-organizational initiatives

Drive annual planning

Generate weekly status reports

Develop models with Finance to measure Free Cash

Perform first-line user support

Resolve program issues

Escalate complex issues

Provide weekly metrics

Update documentation and web content

Send weekly reports to stakeholder groups

How You'll Work.

Team & Collaboration

Cross-organizational initiatives

Communication Scope

Weekly reports

Process & Methodology

Roadmap planning

Full Job Description

MULTIPLE POSITIONS AVAILABLE Employer: AMAZON WEB SERVICES, INC. Offered Position: Program Manager III Job Location: Seattle, Washington Job Number: AMZ9442091 Position Responsibilities: Providing scale, transparency, and ownership to customer investments within the AWS Business. Facilitating onboarding and support for platform users, comprehensive understanding of AWS Business, leveraging analytics, and taking on expanded program management responsibilities such as owning processes to maximize operational efficiency, interfacing with SMGS teams for cross-organizational initiatives, driving annual planning, generating weekly status reports, and developing models with Finance to measure Free Cash Flow (FCF). Performing first-line user support, resolving program issues, monitoring queues, data analysis, escalating complex issues, providing weekly metrics, leading office hours, updating documentation and web content, and sending weekly reports to stakeholder groups. Position Requirements: Master’s degree or foreign equivalent degree in Business Administration, Management, Engineering, Operations, or a related field and one year of experience in the job offered or a related occupation. Employer will accept a Bachelor’s degree or foreign equivalent degree in Business Administration, Management, Engineering, Operations, or a related field and five years of progressive post-baccalaureate experience in the job offered or a related occupation as equivalent to the Master’s degree and one year of experience. Must have one year of experience in the following skill(s): (1) creating and implementing product roadmap feature launches (release management); (2) Process optimization (business operations processes or sales operations processes); (3) Working with relational databases, data warehouses, and SQL; (4) End user support through launch stabilization and implementation of frameworks. Amazon.com is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability

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