Amazon.com Services LLC

Corporate Operations, Program Management, no business category

ProgramManagerIII

$150–185k New York, New York, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Manager candidates.

The Brief

“Program Manager III at Amazon.com Services LLC. Skills: Process management, Cross-functional coordination, Vendor management, Stakeholder management, Operational metrics, Resource planning, Continuous improvement. Identify new processes. Design new processes”

Industry & Context.

Corporate Operations, Program Management, no business category
Problems you'll solve

Problem resolution

Eligibility Requirements

Up to 30% domestic and/or international travel

What They're Looking For.

Must Have

Master's degree or foreign equivalent, One year of experience in job offered or related occupation, One year of experience managing operations projects, Experience with statistical analysis, Experience with data mining tools, Experience utilizing Excel, Experience utilizing Tableau, Experience utilizing SQL, Experience in program management, Experience in working in business procurement organization, Related industry experience in supply chain/transportation operations, Direct-to-customer fulfillment/distribution center/operations experience, General management experience, Engineering operations experience

Nice to Have

Bachelor's degree or foreign equivalent and five years of experience

What You'll Do.

Identify new processes

Develop new processes

Implement new processes

Execute new processes

Identify existing processes

Design existing processes

Develop existing processes

Implement existing processes

Execute existing processes

Ensure optimal customer experience

Drive development efforts

Manage priorities for project completion

Manage priorities for program completion

Communicate risks to stakeholders

Define risk mitigation strategies

Facilitate engineering solutions

Develop system requirements

Manage operational productivity

Enhance operational productivity

Manage operational accuracy

Enhance operational accuracy

Manage operational effectiveness

Enhance operational effectiveness

Evaluate fulfillment channel performance

Integrate with business systems

Integrate with business processes

Resolve transportation problems

Resolve logistics systems problems

Resolve supply chain problems

Resolve fulfillment operations problems

Maintain process documentation

Monitor delivery performance

Analyze delivery performance

Monitor key business performance indicators

Analyze key business performance indicators

Manage cross-functional teams

Manage third party-vendors

Develop KPI reporting

Implement KPI reporting

Provide visibility to milestones

Provide visibility to performance

Drive business decisions

Influence business decisions

How You'll Work.

Team & Collaboration

Cross-functional teams; Third party-vendors

Process & Methodology

Program management, Project management, Planning, Organizing, Scheduling, Tracking projects, Project initiation, Project planning, Project execution, Project delivery

Full Job Description

Employer: Amazon.com Services LLC Position: Program Manager III Location: New York, NY Multiple Positions Available: Identify, design, develop, implement, and execute new and existing processes, policies, goals, and solutions to ensure optimal customer experience related to fulfillment solutions. Drive development efforts and manage priorities for project/program completion, including operational solutions. Create schedules, identify and communicate risks to stakeholders, define risk mitigation strategies, and facilitate appropriate engineering solutions. Develop system requirements to streamline and simplify tools used to manage and enhance operational productivity, accuracy, and effectiveness. Evaluate effectiveness of current or future fulfillment channel performance. Collaborate with other departments to integrate with business systems and processes. Resolve problems concerning transportation, logistics systems, supply chain, and fulfillment operations. Maintain metrics, reports, and process documentation to monitor and analyze delivery performance and key business performance indicators. Manage cross-functional teams and/or third party-vendors for implementation of project/program requirements. Develop, implement, and govern KPI reporting for a portfolio of programs, providing visibility to the milestones and performance across all projects, and using this data to drive/influence business decisions. Up to 30% domestic and/or international travel may be required. (40 hours / week, 8:00am-5:00pm, Salary Range $150301 - $185000) Amazon.com is an Equal Opportunity – Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation Basic Qualifications: Master's degree or foreign equivalent in Business Administration, Management, Finance, Engineering, Operations Research, or a related field and one year of experience in the job offered or as a Program/Project Manager, or a related occupation. Employer will accept a Bachelo

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