Amazon
Project/Program/Product Management--Non-Tech, Program Management, Logistics
ProgramManagerII,RoutingandPlanning
Neural analysis suggests this role is
optimal for Manager candidates.
“Program Manager II, Routing and Planning at Amazon. Skills: Program management, Process improvement, Cross-functional collaboration, Logistics solutions. Program manage solution for last mile problems. Define success criteria for programs”
What You'll Achieve.
Improve customer experience; Solve problems for the long term
Industry & Context.
Data driven decisions; Solve business problems; Root cause analysis
What They're Looking For.
Must Have
3+ years program or project management, 3+ years working cross functionally, 3+ years defining and implementing process improvement, Knowledge of Excel (Pivot Tables, VLookUps) advanced, Knowledge of SQL advanced, Experience defining program requirements, Experience using data and metrics to determine improvements
Nice to Have
3+ years driving end to end delivery, Communicating results to senior leadership, 3+ years driving process improvements, Experience in stakeholder management, Experience dealing with multiple stakeholders, Experience building processes, Experience project management, Experience with schedules
What You'll Do.
Program manage solution for last mile problems
Define success criteria for programs
Create/drive metrics to track program health
Influence program health
Collaborate with multiple teams
Identify areas of opportunity
Develop areas of opportunity
Manage areas of opportunity
Execute analyses to uncover opportunities
Present written business recommendations
Analyze business problems
Solve business problems at their root
How You'll Work.
Team & Collaboration
Cross-functional teams; Business teams; Technical teams; Operations teams; Product teams
Communication Scope
Effective communicator; Written recommendations
Process & Methodology
Program management, Project management
Full Job Description
Amazon.com, Inc. (NASDAQ:AMZN), a Fortune 500 company based in Seattle, opened its online retail in July 1995 and today, stands as one of the world’s largest internet retailer. Amazon.com, Inc. seeks to be Earth's most customer-centric company, where customers can find and discover anything they might want to buy online, and endeavors to offer its customers the lowest possible prices. We operate retail websites in 20+ countries, offering millions of products in more than 40 categories worldwide, and we still like to work hard, have fun and make history. Amazon’s Routing and Planning team is looking for an enthusiastic, customer obsessed Program Manager to manage projects, implement and improve metrics, work in collaboration with Amazon’s technology, product, business and operations teams to create solutions for our internal and external customers. To be successful in this role, you need a passion for making data driven decisions which will have direct impact on the customer experience. Some keys to your success are the ability to be an effective communicator to various audiences. The ability to remain flexible and adept to learning new tools and systems is instrumental your role on the team. Our environment is deadline driven, fast paced and requires you to be detail-oriented and comfortable interacting or working with multiple teams (business and technical). The ideal candidate has a background of running large, cross-functional projects. The candidate is as comfortable working on high-level strategy and design, as they are rolling up their sleeves and working on implementation. They have demonstrated the ability to build customized logistics solutions, drive process improvement, standardize procedures and eliminate the root cause of defects within current systems. This job will require strong communication skills while having the ability to work independently in a high pressure, and often ambiguous, work environment. Passion and drive for customer service is a mus
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