Alkami
ProgramManagerIIImplementation
“Program Manager II - Implementation at Alkami. Skills: program management, cross-functional coordination, vendor/stakeholder management, operational metrics, resource planning, continuous improvement. Lead and manage new logo implementation programs by guiding clients through requirements, configuration, testing, and deployment.. Develop and maintain comprehensive program schedules by defining deliverables, dependencies, and milestones across the portfolio.”
What You'll Achieve.
ensuring customers achieve success as they launch Alkami’s digital banking platform; align deliverables with client goals throughout the lifecycle; foster trust and satisfaction; ensure deliverables align with customer goals; ensure timely outcomes; align outcomes with client goals
Industry & Context.
advanced problem-solving techniques; resolve issues; interpret risks; resolve issues; align outcomes with client goals
Candidates must be eligible to work in the US for full-time employment.
What They're Looking For.
Must Have
Proven ability to manage complex program portfolios independently, Expertise in program scheduling, risk tracking, and issue resolution, communication, facilitation, and client relationship management skills, Ability to interpret risks, resolve issues, and align outcomes with client goals
Nice to Have
Knowledge of SaaS implementation practices and financial services is preferred, Professional certifications (PMP, PgMP, or equivalent) are desirable, Experience with AI and automation tooling
What You'll Do.
Lead and manage new logo implementation programs by guiding clients through requirements
Develop and maintain comprehensive program schedules by defining deliverables
and milestones across the portfolio.
Coordinate resolution of client-reported issues and milestones by working across cross-functional teams to ensure timely outcomes.
Apply Alkami’s risk management system by tracking project progress
and implementing mitigation strategies through “Path to Green” plans.
Communicate program status and issues by preparing reports and presentations for customers and stakeholders.
Collaborate with Product and Engineering to resolve client feature requests and technical issues.
How You'll Work.
Team & Collaboration
working across cross-functional teams to ensure timely outcomes; Collaborate with Product and Engineering to resolve client feature requests and technical issues.
Communication Scope
communication; facilitation; client relationship management; proactive communication; reporting; presentations
Process & Methodology
program scheduling, risk tracking, issue resolution, budget management, resource planning, deliverables management, milestone management
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