ADCI
Project/Program/Product Management--Non-Tech, Program Management, ecp
ProgramManagerII,GlobalCatalogOperations
Neural analysis suggests this role is
optimal for Manager candidates.
“Program Manager II, Global Catalog Operations at ADCI. Skills: Catalog operations, Process management, Data quality. Drive data-oriented analysis. Drive adoption of technology solutions”
What You'll Achieve.
Achieve operational goals; Achieve business goals; Improve business metrics; Ensure on-time project completion; Minimize losses
Industry & Context.
Investigate quality issues; Solve quality issues; Identify opportunity areas; Root cause analysis
What They're Looking For.
Must Have
3+ years of program or project management experience, 3+ years of working cross functionally with tech and non-tech teams, 3+ years of defining and implementing process improvement initiatives using data and metrics, Advanced Excel (Pivot Tables, VLookUps), SQL knowledge, Experience defining program requirements, Using data and metrics to determine improvements
Nice to Have
3+ years of driving end to end delivery, Communicating results to senior leadership, 3+ years of driving process improvements, Experience in stakeholder management, Dealing with multiple stakeholders at varied levels of the organization, Experience building processes, Project management, Schedules
What You'll Do.
Drive data-oriented analysis
Drive adoption of technology solutions
Drive process improvement projects
Communicate gaps in process areas
Identify gaps in process areas
Resolve process gaps with stakeholders
Perform deep dive in the process
Come up with process improvement solutions
Collaborate with customers to bring improvements
Provide updates on project progress
Provide updates on performance
Exercise discretion in prioritizing process improvements
Align process improvements with business objectives
Ensure effective risk controls are developed
Ensure effective risk controls are maintained
Implement corrective actions
Maintain commitment to goals
Establish procedures and practices
Promote long-term solutions
Drive continuous improvement
Drive decision-making strategies
How You'll Work.
Team & Collaboration
Working collaboratively across partner teams; Collaborate with customers (Science, Engineering, Product, etc.)
Communication Scope
Communicate gaps; Provide updates
Process & Methodology
Program management, Project management
Full Job Description
Amazon.com operates in a global eCommerce environment without boundaries, and operates a diverse set of businesses worldwide, including Retail, third party marketplaces, eCommerce platforms, web services for developers. The Amazon product catalog is a set of records; each record being a set of facts describing a physical or digital product. These records are often organized by defined relationships (e.g. variations such as different sizes of the same shoe). Our ability to provide a good product discovery experience and empower our customers to make well informed purchase decisions is dependent on the quality of our product catalog. In a high quality catalog, every product is described with a complete, structured, accurate and correctly normalized set of facts. Every product is represented by a unique record appropriately related to one another. The Global catalog operations (GCO) team is part of Amazon Selection & Catalog services (ASCS) teams in India focus on leveraging human intelligence, external or internal, to measure and improve the quality of the catalog: Global catalog operations (GCO) charter is to make Catalog engineering programs more effective by providing expert human judgment. Catalog Operations from its inception has been partnering with engineering teams to run programs focused on improving the data quality of catalog in all market places. We are seeking a highly organized, detail-oriented Program Manager to join our rapidly growing team. The role is centered on developing insights and eliminating defects in quality that affects business metrics. As part of this role, you will work on 1) Creating mechanisms to identify, investigate, and solve quality issues impacting the business metrics, 2) Working collaboratively across our partner teams (ex: Science, PMs, Engineering, Business, etc.) to combine efforts to solve problems, 3) Developing data-driven approaches alongside our SWOT/BA teams to rapidly identify opportunity areas, and trends at scale, 4)
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