Amazon.com Services LLC
Project/Program/Product Management--Non-Tech, Program Management, transportation and logistics
ProgramManagerII,GlobalCarrierManagement
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“Program Manager II, Global Carrier Management at Amazon.com Services LLC. Skills: Process optimization, Cross-functional collaboration, Vendor management. Develop optimized processes for export shipments. Create cost-effective, fast delivery service”
What You'll Achieve.
Enhance customer experience; Make cross-border shipping simple; Make cross-border shipping fast; Make cross-border shipping reliable
Industry & Context.
Data-driven decision making; Process improvement
What They're Looking For.
Must Have
3+ years program management experience, 3+ years defining process improvement initiatives, Advanced Excel (Pivot Tables, VLookUps), SQL knowledge, Experience using data and metrics, Experience working cross functionally, Bachelor's degree, Experience managing third party vendors
Nice to Have
3+ years driving end to end delivery, Communicating results to senior leadership, 3+ years driving process improvements, Stakeholder management experience, Building processes experience, Project management experience, Schedule building experience
What You'll Do.
Develop optimized processes for export shipments
Create cost-effective
fast delivery service
Manage customs clearance
Manage last-mile delivery
Develop and optimize processes for cross-border shipping exports
Create efficient customs clearance solutions
Create efficient last-mile delivery solutions
Analyze data using various tools
Highlight successes and areas for improvement
Develop action plans based on data analysis
Implement process improvements based on data analysis
Collaborate with cross-functional teams
Enhance the global shipping experience
Contribute to globalization of B2C delivery services
Set new industry standards
How You'll Work.
Team & Collaboration
Cross-functional teams; 3P customs partners; Logistics partners; 3P carriers
Communication Scope
Presenting proposals
Process & Methodology
Program management, Project management
Full Job Description
Amazon.com is seeking a Program Manager II to join our Global Logistics Exports team. In this role, you will develop optimized processes for handling export shipments to connected countries. You'll work on creating a cost-effective, fast delivery service for customers in neighboring countries, managing customs clearance and last-mile delivery. Key job responsibilities - Develop and optimize processes for cross-border shipping exports - Create efficient customs clearance and last-mile delivery solutions - Analyze data using various tools to highlight successes and areas for improvement - Develop action plans and implement process improvements based on data analysis - Collaborate with cross-functional teams to enhance the global shipping experience - Contribute to the globalization of B2C delivery services, setting new industry standards A day in the life As a Program Manager in Global Carrier Management, your day typically begins with team meetings where you'll align on priorities and ongoing projects. Throughout the day, you'll dive into shipping data analysis, identifying trends and opportunities for optimization in our global logistics network. You'll spend time collaborating with 3P customs and logistics partners, working to streamline cross-border processes and enhance efficiency. A significant portion of your time will be dedicated to developing and presenting process improvement proposals to leadership, while also implementing new shipping solutions to enhance the customer experience. Your role involves regular interaction with 3P carriers and cross-functional teams, ensuring alignment on global logistics strategies and maintaining strong partnerships across the organization. About the team The Global Logistics Exports team at Amazon is dedicated to innovating and operating cross-border e-commerce shipping, fulfillment, and customs capabilities. We aim to make cross-border shipping as simple, fast, and reliable as domestic shipping for customers in over 190 co
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