ProgramManagerII

**We are hiring for:** Program Manager II **Type:** Regular If you are a positive and personable individual looking for a satisfying and fun opportunity to make a real difference in the lives of people with intellectual, developmental disabilities, and people facing mental health, and substance use challenges, join our team at RHA Health Services! The Program Manager II for IDD (Intellectual and Developmental Disabilities) Services is responsible for overseeing the delivery of services and integration of individual care plans for supported individuals. They investigate, modify, and adjust care plans as needed. The role involves ensuring compliance with state and federal regulations and supporting individuals to achieve their personal goals. This is an exempt, salaried position. **DUTIES AND RESPONSIBILITIES:** * Program Oversight: * Manage and oversee the delivery of services to individuals and integration of their individual care plans. * Monitor and evaluate care plans to make adjustments and implement improvements as needed. * Spend time in the homes ensuring all established requirements are met for case plans, case reviews, home visits and supervision plans to maintain excellent consumer care. * Complete consistent review of data in the billing system to ensure timely documentation of service delivery notes. * Review program documentation for accuracy so that billing of services rendered can be submitted for reimbursement. * Respond to all crisis calls on caseload, during work hours whether in the home, community, or day program. * Monitor staffing hours at group homes, ensuring staffing is within budget and matches funding levels. * Compliance and Reporting: * Ensure all services comply with applicable federal, state and agency statutes, administrative codes, policies, and procedures. * Prepare and submit required reports and documentation in a timely manner. * Accurate and timely completion of Critical/Reportable Incident Reports according to state mandates an