Instacart
ProgramManagerII
Neural analysis suggests this role is
optimal for Manager candidates.
“Program Manager II at Instacart. Skills: Program management, Commercial execution, AI application. Support Systems-Level Programs. Develop project plan and documentation”
What You'll Achieve.
Drive measurable business impact; Optimize commercial initiatives; Enhance cross-functional alignment; Drive strategic execution; Unlock new opportunities; Accelerate growth; Streamline execution; Reduce manual work; Improve consistency; Increase speed to execution; Ensure critical deliverables are executed; Achieve business outcomes; Foster visibility across teams; Reduce manual effort; Improve team collaboration; Improve team execution; Focus on highest-impact work
Industry & Context.
Problem solving; Issue identification; Issue escalation; Root cause analysis; Critical thinking; Translate complex problems
What They're Looking For.
Must Have
5–7+ years program management, Demonstrate AI fluency, Experience supporting cross-functional initiatives, Excellent written and verbal communication, Manage multiple priorities, Translate complex problems, Build relationships, Manage conflict, Influence cross-functional partners, Improve processes, Solve problems, Build scalable systems, Apply program management best practices, Critical thinking skills, Manage competing priorities, Communicate tradeoffs, Focus on highest-impact work, Business acumen, Connect program execution to business goals, Lead through change, Help teams adopt new processes
Nice to Have
Extensive AI experience, Workflow automation experience, Code and skills experience, Manage GTM launches, Manage revenue-driving programs, Working with data systems, Working with product systems, Working with operational systems, Building process designs, Building documentation, Building workflows
What You'll Do.
Support Systems-Level Programs
Develop project plan and documentation
Support cross functional work streams
Flag risk identification
Manage change on projects
Apply AI to program management workflows
Design and scale programs using AI tools
Increase speed to execution
Identify and escalate issues across systems
Drive cross-functional program accountability
Ensure critical deliverables are owned
Prioritize deliverables
Execute against business outcomes
Support automation development
Develop knowledge management resources
Develop issue tracking workflows
Develop escalation workflows
Develop documentation standardization
Develop process standardization
Ensure stakeholders have clear updates
Provide visibility into progress
Proactively surface blockers
Own design of process & programs
Own continuous improvement of process & programs
Support commercial goals
Drive alignment with cross-functional team OKRs
Drive alignment with roadmaps
Drive alignment with prioritizations
Assist planning go-to-market strategies
Assist executing go-to-market strategies
Track launch readiness
Track launch dependencies
Partner with Brand Partnerships teams
Partner with Enablement teams
Support execution in-market
Create automation workflows
Foster visibility across teams
Identify gaps in process
Identify gaps in ownership
Identify gaps in alignment
Contribute to building frameworks
Contribute to building trackers
Contribute to building operating rhythms
Support prioritization across multiple workstreams
Support coordination across multiple workstreams
Support development of repeatable processes
Support development of templates
Support development of tools
Contribute to improving team collaboration
Contribute to improving team execution
Work cross-functionally with many teams
Multi-task with urgency
Identify cross-functional teams
Pull together cross-functional teams
Understand stakeholder pain points
Understand stakeholder opportunities
Support end-to-end execution
Drive initiatives across Commercial teams
Drive initiatives across Eversight
Drive initiatives across Brand Partnerships
Guide teams toward alignment
Influence cross-functional partners
Build scalable systems
Apply program management best practices
Identify dependencies
Identify opportunities
Manage competing priorities
Communicate tradeoffs
Focus on highest-impact work
Connect program execution to business goals
Help teams adopt new processes
How You'll Work.
Team & Collaboration
Cross-functional teams; Cross-functional partners; Commercial teams; Brand Partnerships teams; Enablement teams; Eversight teams
Communication Scope
Written communication; Verbal communication; Stakeholder communication; Executive presentations
Process & Methodology
Program management, Project management, Portfolio management, Roadmap planning, Prioritization, Governance, Scalable execution, Agile
Full Job Description
We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. Overview Commercial Program Management (CPM) team serves as the central function leading strategic execution, portfolio management, and strategic program leadership to empower commercial teams in delivering measurable business impact. We drive cross-functional collaboration, governance, and scalable execution across commercial programs, Instacart Marketplace, Retailer.com, in-store initiatives, strategic partnerships, and business-driving innovation. As the commercial landscape evolves, we will continue to expand our influence and operational planning, ensuring scalable, data-driven, and strategic execution for business growth solutions that support Instacart’s long-term business success. The Commercial Program Management team’s mission is to drive value for the Commercial org by: Leading strategic execution and portfolio management to drive measurable impact acros
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