Instacart
ProgramManagerII
Neural analysis suggests this role is
optimal for Manager candidates.
“Program Manager II at Instacart. Skills: Program management, Cross-functional execution, AI application. Support Systems-Level Programs. Develop project plan and documentation”
What You'll Achieve.
Drive measurable business impact; Optimize commercial initiatives; Enhance cross-functional alignment; Drive strategic execution; Unlock new opportunities; Accelerate growth; Streamline execution; Achieve business outcomes
Industry & Context.
Problem solving; Root cause analysis; Troubleshooting; Critical thinking
What They're Looking For.
Must Have
5–7+ years program management, 5–7+ years operations, 5–7+ years consulting, Demonstrate AI fluency, Experience supporting cross-functional initiatives, Excellent written communication, Excellent verbal communication, Manage multiple priorities, Translate complex problems, Build relationships, Manage conflict, Influence cross-functional partners, Improve processes, Solve problems, Build scalable systems, Identify risks, Identify dependencies, Identify opportunities, Manage competing priorities, Communicate tradeoffs, Focus on highest-impact work, Business acumen, Connect program execution to business goals, Lead through change, Help teams adopt new processes
Nice to Have
Extensive AI experience, Workflow automation experience, Code experience, Skills experience in Ads, Skills experience in commercial marketplaces, Skills experience in tech platforms, Manage GTM launches, Manage revenue-driving programs, Experience working with data systems, Experience working with product systems, Experience working with operational systems, Building process designs, Building documentation, Building workflows
What You'll Do.
Support Systems-Level Programs
Develop project plan and documentation
Support cross functional work streams
Flag risk identification
Manage change on projects
Apply AI to program management workflows
Design and scale programs using AI tools
Increase speed to execution
Identify and escalate issues
Drive cross-functional program accountability
Ensure critical deliverables are owned
Prioritize deliverables
Execute against business outcomes
Support automation development
Ensure stakeholders have clear updates
Provide visibility into progress
Proactively surface blockers
Own design of process & programs
Own continuous improvement of process & programs
Support commercial goals
Drive alignment with cross-functional team OKRs
Drive alignment with roadmaps
Drive alignment with prioritizations
Assist in planning go-to-market strategies
Assist in executing go-to-market strategies
Track launch readiness
Track launch dependencies
Partner with Brand Partnerships teams
Partner with Enablement teams
Support execution in-market
Create automation workflows
Foster visibility across teams
Identify gaps in process
Identify gaps in ownership
Identify gaps in alignment
Contribute to building frameworks
Contribute to building trackers
Contribute to building operating rhythms
Support prioritization across workstreams
Support coordination across workstreams
Support development of repeatable processes
Support development of templates
Support development of tools
Contribute to improving team collaboration
Contribute to improving team execution
Work cross-functionally with many teams
Multi-task with urgency
Identify cross-functional teams
Pull together cross-functional teams
Understand key pain points
Understand opportunities
Support end-to-end execution of initiatives
Influence cross-functional partners
Drive forward momentum
How You'll Work.
Team & Collaboration
Cross-functional teams; Cross-functional partners
Communication Scope
Stakeholder updates; Stakeholder visibility
Process & Methodology
Program management, Project management, Portfolio management, Roadmap planning, Prioritization, Governance
Full Job Description
We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. Overview Commercial Program Management (CPM) team serves as the central function leading strategic execution, portfolio management, and strategic program leadership to empower commercial teams in delivering measurable business impact. We drive cross-functional collaboration, governance, and scalable execution across commercial programs, Instacart Marketplace, Retailer.com, in-store initiatives, strategic partnerships, and business-driving innovation. As the commercial landscape evolves, we will continue to expand our influence and operational planning, ensuring scalable, data-driven, and strategic execution for business growth solutions that support Instacart’s long-term business success. The Commercial Program Management team’s mission is to drive value for the Commercial org by: Leading strategic execution and portfolio management to drive measurable impact acros
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