Amazon.com Services LLC

Corporate Operations, Program Management, no business category

ProgramManagerII

$83–130k Culver City, California, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid candidates.

The Brief

“Program Manager II at Amazon.com Services LLC. Skills: Process management, Cross-functional coordination, Vendor management, Stakeholder management, Operational metrics, Resource planning, Continuous improvement. Identify new processes. Design new processes”

What You'll Achieve.

Ensure optimal customer experience; Manage priorities for project completion; Manage priorities for program completion; Streamline tools; Simplify tools; Enhance operational productivity; Enhance operational accuracy; Enhance operational effectiveness; Monitor delivery performance; Analyze delivery performance; Monitor key business performance indicators; Analyze key business performance indicators; Provide visibility to milestones; Provide visibility to performance; Drive business decisions; Influence business decisions

Industry & Context.

Corporate Operations, Program Management, no business category
Problems you'll solve

Resolve problems; Risk mitigation; Root cause analysis

Eligibility Requirements

Domestic travel up to 25%, International travel up to 25%

What They're Looking For.

Must Have

Bachelor's degree or foreign equivalent, Three years of experience, One year managing operations projects, One year experience with selection, One year experience with statistical analysis, One year experience with data mining tools, One year experience with Excel, One year experience with Tableau, One year program management, One year managing, planning, organizing, scheduling, and tracking of projects, One year working in business procurement, One year consumer market segment company experience, One year related industry experience in supply chain/transportation operations, One year direct-to-customer fulfillment/distribution center/operations experience, One year general management experience, One year engineering operations experience

Nice to Have

Experience with selection, Experience with statistical analysis, Experience with data mining tools, Experience with Excel, Experience with Tableau, Experience with program management, Experience managing, planning, organizing, scheduling, and tracking of projects, Experience working in the business procurement organization, Experience in the business procurement organization of a consumer market segment company, Related industry experience in supply chain/transportation operations, Direct-to-customer fulfillment/distribution center/operations experience, General management experience, Engineering operations experience

What You'll Do.

Identify new processes

Develop new processes

Implement new processes

Execute new processes

Identify existing processes

Design existing processes

Develop existing processes

Implement existing processes

Execute existing processes

Drive development efforts

Manage priorities for project completion

Manage priorities for program completion

Identify risks to stakeholders

Communicate risks to stakeholders

Define risk mitigation strategies

Facilitate engineering solutions

Develop system requirements

Manage operational productivity

Enhance operational productivity

Manage operational accuracy

Enhance operational accuracy

Manage operational effectiveness

Enhance operational effectiveness

Evaluate fulfillment channel performance

Collaborate with other departments

Integrate with business systems

Integrate with business processes

Resolve transportation problems

Resolve logistics systems problems

Resolve supply chain problems

Resolve fulfillment operations problems

Maintain process documentation

Monitor delivery performance

Analyze delivery performance

Monitor key business performance indicators

Analyze key business performance indicators

Manage cross-functional teams

Manage third party-vendors

Implement project requirements

Implement program requirements

Develop KPI reporting

Implement KPI reporting

Provide visibility to milestones

Provide visibility to performance

Drive business decisions

Influence business decisions

How You'll Work.

Team & Collaboration

Cross-functional teams; Third party-vendors; Other departments; Other employees; Supervisors; Staff

Communication Scope

Communicate risks; Communicate effectively; Communicate respectfully

Process & Methodology

Program management, Project management, Planning, Organizing, Scheduling, Tracking projects, Risk mitigation, KPI reporting

Full Job Description

MULTIPLE POSITIONS AVAILABLE Employer: AMAZON.COM SERVICES LLC Offered Position: Program Manager II Job Location: Culver City, California Job Number: AMZ10038650 Position Responsibilities: Identify, design, develop, implement, and execute new and existing processes, policies, goals, and solutions to ensure optimal customer experience related to fulfillment solutions. Drive development efforts and manage priorities for project/program completion, including operational solutions. Create schedules, identify and communicate risks to stakeholders, define risk mitigation strategies, and facilitate appropriate engineering solutions. Develop system requirements to streamline and simplify tools used to manage and enhance operational productivity, accuracy, and effectiveness. Evaluate effectiveness of current or future fulfillment channel performance. Collaborate with other departments to integrate with business systems and processes. Resolve problems concerning transportation, logistics systems, supply chain, and fulfillment operations. Maintain metrics, reports, and process documentation to monitor and analyze delivery performance and key business performance indicators. Manage cross-functional teams and/or third party-vendors for implementation of project/program requirements. Develop, implement, and govern KPI reporting for a portfolio of programs, providing visibility to the milestones and performance across all projects, and using this data to drive/influence business decisions. 40 hours / week, 8:00am-5:00pm, Salary Range: $82,618/year to $129,800/year. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, visit: https://www.aboutamazon.com/workplace/employee-benefits. Amazon.com is an Equal Opportunity-Affirmative Action Employer – Minority

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