Amazon.com Services LLC
Corporate Operations, Program Management, no business category
ProgramManagerII
Neural analysis suggests this role is
optimal for Mid candidates.
“Program Manager II at Amazon.com Services LLC. Skills: Process management, Cross-functional coordination, Vendor management, Stakeholder management, Operational metrics, Resource planning, Continuous improvement. Identify new processes. Design new processes”
What You'll Achieve.
Ensure optimal customer experience; Manage priorities for project completion; Manage priorities for program completion; Streamline tools; Simplify tools; Enhance operational productivity; Enhance operational accuracy; Enhance operational effectiveness; Monitor delivery performance; Analyze delivery performance; Monitor key business performance indicators; Analyze key business performance indicators; Provide visibility to milestones; Provide visibility to performance; Drive business decisions; Influence business decisions
Industry & Context.
Resolve problems; Risk mitigation; Root cause analysis
Domestic travel up to 25%, International travel up to 25%
What They're Looking For.
Must Have
Bachelor's degree or foreign equivalent, Three years of experience, One year managing operations projects, One year experience with selection, One year experience with statistical analysis, One year experience with data mining tools, One year experience with Excel, One year experience with Tableau, One year program management, One year managing, planning, organizing, scheduling, and tracking of projects, One year working in business procurement, One year consumer market segment company experience, One year related industry experience in supply chain/transportation operations, One year direct-to-customer fulfillment/distribution center/operations experience, One year general management experience, One year engineering operations experience
Nice to Have
Experience with selection, Experience with statistical analysis, Experience with data mining tools, Experience with Excel, Experience with Tableau, Experience with program management, Experience managing, planning, organizing, scheduling, and tracking of projects, Experience working in the business procurement organization, Experience in the business procurement organization of a consumer market segment company, Related industry experience in supply chain/transportation operations, Direct-to-customer fulfillment/distribution center/operations experience, General management experience, Engineering operations experience
What You'll Do.
Identify new processes
Develop new processes
Implement new processes
Execute new processes
Identify existing processes
Design existing processes
Develop existing processes
Implement existing processes
Execute existing processes
Drive development efforts
Manage priorities for project completion
Manage priorities for program completion
Identify risks to stakeholders
Communicate risks to stakeholders
Define risk mitigation strategies
Facilitate engineering solutions
Develop system requirements
Manage operational productivity
Enhance operational productivity
Manage operational accuracy
Enhance operational accuracy
Manage operational effectiveness
Enhance operational effectiveness
Evaluate fulfillment channel performance
Collaborate with other departments
Integrate with business systems
Integrate with business processes
Resolve transportation problems
Resolve logistics systems problems
Resolve supply chain problems
Resolve fulfillment operations problems
Maintain process documentation
Monitor delivery performance
Analyze delivery performance
Monitor key business performance indicators
Analyze key business performance indicators
Manage cross-functional teams
Manage third party-vendors
Implement project requirements
Implement program requirements
Develop KPI reporting
Implement KPI reporting
Provide visibility to milestones
Provide visibility to performance
Drive business decisions
Influence business decisions
How You'll Work.
Team & Collaboration
Cross-functional teams; Third party-vendors; Other departments; Other employees; Supervisors; Staff
Communication Scope
Communicate risks; Communicate effectively; Communicate respectfully
Process & Methodology
Program management, Project management, Planning, Organizing, Scheduling, Tracking projects, Risk mitigation, KPI reporting
Full Job Description
MULTIPLE POSITIONS AVAILABLE Employer: AMAZON.COM SERVICES LLC Offered Position: Program Manager II Job Location: Culver City, California Job Number: AMZ10038650 Position Responsibilities: Identify, design, develop, implement, and execute new and existing processes, policies, goals, and solutions to ensure optimal customer experience related to fulfillment solutions. Drive development efforts and manage priorities for project/program completion, including operational solutions. Create schedules, identify and communicate risks to stakeholders, define risk mitigation strategies, and facilitate appropriate engineering solutions. Develop system requirements to streamline and simplify tools used to manage and enhance operational productivity, accuracy, and effectiveness. Evaluate effectiveness of current or future fulfillment channel performance. Collaborate with other departments to integrate with business systems and processes. Resolve problems concerning transportation, logistics systems, supply chain, and fulfillment operations. Maintain metrics, reports, and process documentation to monitor and analyze delivery performance and key business performance indicators. Manage cross-functional teams and/or third party-vendors for implementation of project/program requirements. Develop, implement, and govern KPI reporting for a portfolio of programs, providing visibility to the milestones and performance across all projects, and using this data to drive/influence business decisions. 40 hours / week, 8:00am-5:00pm, Salary Range: $82,618/year to $129,800/year. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, visit: https://www.aboutamazon.com/workplace/employee-benefits. Amazon.com is an Equal Opportunity-Affirmative Action Employer – Minority
Applying for this Program Manager II role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
ANONYMOUS · UNFILTERED
What do employees actually say about Amazon.com Services LLC?
Real rants from real employees. Read before you apply.