ADCI
Project/Program/Product Management--Non-Tech, Program Management, operations
ProgramManagerII
Neural analysis suggests this role is
optimal for Manager candidates.
“Program Manager II at ADCI. Skills: Program management, Operational execution, Cross-functional coordination. Drive cross-functional product design platform capabilities alignment. Work with Product Management and Technology teams”
Industry & Context.
Problem-solving; Analytical skills; Data-driven decision making
What They're Looking For.
Must Have
3+ years program management experience, 3+ years cross-functional experience, Define program requirements, Use data and metrics for improvements
Nice to Have
3+ years end to end delivery experience, Communicate results to senior leadership, 3+ years driving process improvements
What You'll Do.
Drive cross-functional product design platform capabilities alignment
Work with Product Management and Technology teams
Work with Business Operations and Carrier launch teams
Implement tech changes
Execute program and project initiatives
Provide internal customer support
Identify process improvement opportunities
Manage and deliver for Amazon businesses
Support intake requests
On-board new shippers
Integrate ship methods
How You'll Work.
Team & Collaboration
Cross-functional teams; Business Operations teams; Carrier launch teams; Product Management teams; Technology teams; Global business customers; Engineering teams
Communication Scope
Communicate complex analytical results; Written communication; Verbal communication; Crisp communication skills; Communicate project status; Communicate updates
Process & Methodology
Program management, Project management
Full Job Description
Looking for a career at a company that seeks to be Earth’s most customer-centric company? If so, come join us at Amazon. ShipTech is the connective tissue, which connects Transportation Service Providers, First Mile, Middle Mile, and Last Mile to facilitate the shipping of billions of packages each year. Due to criticality of the ShipTech systems, world-wide (WW) Amazon business organizations work with ShipTech every year to deliver their programs for network expansion, operational efficiency improvement, new feature delivery to enhance customer/operator experience, compliance asks, etc. WW requestors submit intakes to deliver: (1) on-boarding new shippers, carriers, and services to the shipping network, (2) facilitating package movement and tracking in Amazon and third-party (3P) network, (3) changes in carrier artifacts like a label and manifest, (4) carrier configurations like routing codes, account ids, and (5) custom tech-builds for meeting business specific asks delivered by ShipTech every year. We are looking for a Program Manager to be a part of our multi-year effort to execute the vision and support the operational execution for the Global Program team. Our mission is to be a partner and enabler to Amazon Customer Fulfillment, Transportation & Logistics, and Operational Finance, within WW Operations. This role gives an opportunity to work closely with Business, Operations, Tech, and Senior Leaders to manage and deliver for Amazon businesses. The ideal candidate will have successfully led programs in the operations excellence or supply chain analytics space. They have strong analytical skills and expertise in excel. They will be passionate about their work, detail-oriented, and have excellent problem-solving abilities. They will have superb communication and customer-relationship skills. They will drive towards simple, scalable solutions to difficult problems, have excellent project-management skills, and be able to communicate complex analytical results, bo
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