Amazon.com Services LLC

Corporate Operations, Program Management, no business category

ProgramManagerIIAMZ25571

$90–130k Hagerstown, Maryland, United States FULL TIME
The Brief

“Program Manager II - AMZ25571 at Amazon.com Services LLC. Skills: Process management, Cross-functional coordination, Vendor management, Operational metrics, Resource planning, Continuous improvement. Identify new processes. Design new processes”

Industry & Context.

Corporate Operations, Program Management, no business category
Problems you'll solve

Resolve problems

Eligibility Requirements

Up to 30% domestic and/or international travel

What They're Looking For.

Must Have

Bachelor's degree or foreign equivalent, Three year of experience, Managing operations projects, Statistical analysis and data mining tools, Excel, Tableau, or SQL, Program management experience, Supply chain/transportation operations experience, Direct-to-customer fulfillment/distribution center/operations experience, General management or engineering operations experience

Nice to Have

All applicants must meet all the above listed requirements

What You'll Do.

Identify new processes

Develop new processes

Implement new processes

Execute new processes

Identify existing processes

Design existing processes

Develop existing processes

Implement existing processes

Execute existing processes

Drive development efforts

Manage priorities for project/program completion

Identify risks to stakeholders

Communicate risks to stakeholders

Define risk mitigation strategies

Facilitate engineering solutions

Develop system requirements

Manage operational productivity

Manage operational accuracy

Manage operational effectiveness

Enhance operational productivity

Enhance operational accuracy

Enhance operational effectiveness

Evaluate fulfillment channel performance

Collaborate with other departments

Integrate with business systems

Integrate with business processes

Resolve transportation problems

Resolve logistics systems problems

Resolve supply chain problems

Resolve fulfillment operations problems

Maintain process documentation

Monitor delivery performance

Analyze delivery performance

Monitor key business performance indicators

Analyze key business performance indicators

Manage cross-functional teams

Manage third party-vendors

Develop KPI reporting

Implement KPI reporting

Provide visibility to milestones

Provide visibility to performance

Drive business decisions

Influence business decisions

How You'll Work.

Team & Collaboration

Cross-functional teams; Third party-vendors

Process & Methodology

Program management, Project management, Planning, Organizing, Scheduling, Tracking projects

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