Icf
ProgramManager(HealthIT)
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“Program Manager (Health IT) at Icf. Skills: process management, cross-functional coordination, vendor/stakeholder management, operational metrics, resource planning, continuous improvement. oversee a complex enterprise IT support environment focused on strategy execution, governance, portfolio coordination, and operational improvement. own integrated program management across several workstreams”
What You'll Achieve.
strategy execution; governance; portfolio coordination; operational improvement; delivery; quality; performance tracking; progress against milestones; delivery commitments; operational objectives
Industry & Context.
risk management; issues; problem-solving
periodic onsite support as needed in Baltimore, Maryland
What They're Looking For.
Must Have
Bachelor's degree in information technology, business, public administration, or a related field, PMP certification, 10+ years of program or project management experience supporting enterprise IT initiatives, 5+ years leading a PMO or integrated program management function across multiple workstreams
Nice to Have
Master's degree in a related field, SAFe Program Consultant (SPC), PMI-ACP, or similar Agile program-level certification, 5+ Experience supporting programs that involve cross-functional coordination among business, technical, and operational stakeholders, 5+ years of experience managing enterprise-level risks, issues, schedules, dependencies, and executive reporting, 5+ years of experience supporting federal agencies or similarly regulated enterprise environments, 3+ years working in Agile, hybrid Agile, or SAFe delivery environments, 3+ years developing or overseeing governance materials such as project plans, status reports, executive briefings, meeting agendas, minutes, action logs, and risk registers, 3+ years supporting CIO, PMO, governance, or enterprise transformation initiatives, Experience supporting investment reporting, portfolio reporting, or performance management functions, Experience supporting health IT, public sector modernization, or large shared services environments
What You'll Do.
oversee a complex enterprise IT support environment focused on strategy execution
portfolio coordination
and operational improvement
own integrated program management across several workstreams
serve as the primary point of coordination for planning
operate at both the strategic and execution levels
align business and technology stakeholders
and follow-through to complex initiatives
Lead an integrated PMO supporting enterprise IT initiatives spanning strategy
and operational improvement
Manage program planning
and quality across multiple concurrent workstreams
Serve as the primary interface for senior stakeholders and coordinate decisions
and actions across business and technical teams
Establish and run meeting cadences
and action tracking to support timely decision-making
Drive development of roadmaps
and other management artifacts that support program execution
Integrate Agile delivery practices into program oversight
including sprint planning support
and cross-team coordination
Oversee performance tracking and reporting
including progress against milestones
and operational objectives
Support continuous improvement of PMO processes
governance structures
and delivery controls in a fast-moving environment
How You'll Work.
Team & Collaboration
cross-functional coordination; align business and technology stakeholders; coordinate decisions, priorities, and actions across business and technical teams; cross-team coordination
Communication Scope
communications; briefings; status reporting; executive reporting
Process & Methodology
program management, PMO Lead, strategy execution, governance, portfolio coordination, operational improvement, program oversight, cross-functional execution, integrated program management, planning, delivery, risk management, reporting, quality, Agile delivery practices, performance tracking, governance structures, delivery controls, program planning, schedules, dependencies, risks, issues, quality across multiple concurrent workstreams, meeting cadences, governance forums, status reporting, action tracking, roadmaps, plans, briefings, management artifacts, sprint planning support, backlog visibility, progress against milestones, delivery commitments, operational objectives, PMO processes
Full Job Description
We are seeking a senior Program Manager / PMO Lead to oversee a complex enterprise IT support environment focused on strategy execution, governance, portfolio coordination, and operational improvement. This role operates in a large, regulated organization with multiple stakeholder groups, competing priorities, and a mix of strategic planning, program oversight, and cross-functional execution. This leader will own integrated program management across several workstreams and serve as the primary point of coordination for planning, delivery, risk management, reporting, and quality. The role is suited for someone who can operate at both the strategic and execution levels, align business and technology stakeholders, and bring structure, discipline, and follow-through to complex initiatives. **Job Location** Hybrid, with periodic onsite support as needed in Baltimore, Maryland **What You’ll Be Doing** • Lead an integrated PMO supporting enterprise IT initiatives spanning strategy, governance, modernization, communications, and operational improvement • Manage program planning, schedules, dependencies, risks, issues, and quality across multiple concurrent workstreams • Serve as the primary interface for senior stakeholders and coordinate decisions, priorities, and actions across business and technical teams • Establish and run meeting cadences, governance forums, status reporting, and action tracking to support timely decision-making • Drive development of roadmaps, plans, briefings, reports, and other management artifacts that support program execution • Integrate Agile delivery practices into program oversight, including sprint planning support, backlog visibility, and cross-team coordination • Oversee performance tracking and reporting, including progress against milestones, delivery commitments, and operational objectives • Support continuous improvement of PMO processes, governance structures, and delivery controls in a fast-moving environment **What You Must Have** •
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