Toast
FinTech
ProgramManager,FintechProgramManagement
Neural analysis suggests this role is
optimal for Mid candidates.
“Program Manager, Fintech Program Management at Toast. Skills: program management, cross-functional leadership, stakeholder management. Lead and manage across cross-functional teams. Manage and support operational relationships with external partners”
What You'll Achieve.
supporting and scaling the FinTech business lines; seeking and developing opportunities for both business growth and operational efficiency; drive success of major programs; manage stakeholders and drive key decisions and outcomes; improve partnership performance; driving improvements and operational excellence; driving key decisions and outcomes; increase efficiency of existing operational processes; efficiently launch new initiatives
Industry & Context.
structure and solve complex business problems; identifying inefficiencies; driving improvements; operational excellence
What They're Looking For.
Must Have
5-7+ years of relevant experience, Bachelor's Degree preferred fields of studies include: Business, Finance, Economics, Computer Science, Engineering, Quantitative Science, Outstanding communication, presentation and interpersonal skills, Startup or similar high-growth can excel in a fast-paced, entrepreneurial, dynamic environment with the ability to meet multiple deadlines, Excellent critical-thinking skills, experience developing detailed program plans and leading implementation, scoping requirements, identifying inefficiencies and driving operational excellence, comfortable working with a US based team who are in eastern timezone (EST)
Nice to Have
Experience in U. S. FinTech space
What You'll Do.
Lead and manage across cross-functional teams
Manage and support operational relationships with external partners
Develop detailed program plans and lead implementation
Drive implementation of large-scale and high-impact programs
Support the partner incident management lifecycle
Leverage AI to increase efficiency of existing operational processes
design and develop frameworks for cross-functional teams
How You'll Work.
Team & Collaboration
cross-functional leadership and execution of FinTech programs; significant strategic, operational and cross-functional team leadership opportunities; exposure to a wide range of functions, including Product Management, Strategic Alliances, Engineering, Operations, Compliance, Legal, Marketing; collaborate with and influence a wide variety of stakeholders; design and develop frameworks for cross-functional teams to efficiently launch new initiatives
Communication Scope
Outstanding communication, presentation and interpersonal skills
Process & Methodology
strategic initiative management, develop detailed program plans, lead implementation, scoping requirements, identifying inefficiencies, driving improvements, operational excellence, large-scale and high-impact programs
Full Job Description
Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. The FinTech Program Management team is responsible for supporting and scaling the FinTech business lines, seeking and developing opportunities for both business growth and operational efficiency across FinTech. Responsibilities include strategic initiative management, cross-functional leadership and execution of FinTech programs, and external partner operations management. This role provides significant strategic, operational and cross-functional team leadership opportunities, as well as exposure to a wide range of functions, including Product Management, Strategic Alliances, Engineering, Operations, Compliance, Legal, Marketing, amongst many others. A day in the life (Responsibilities) Lead and manage across cross-functional teams to drive success of major programs, manage stakeholders and drive key decisions and outcomes Manage and support operational relationships with external partners and seek opportunities to improve partnership performance in collaboration with Strategic Alliances team Develop detailed program plans and lead implementation, scoping requirements, identifying inefficiencies and driving improvements and operational excellence Drive implementation of large-scale and high-impact programs within the FinTech business and serve as a business partner to other business segments on FinTech workstreams driving key decisions and outcomes Support the partner incident management lifecycle, including managing the customer reimbursement process as needed Leverage AI to increase efficiency of existing operational processes, and design and develop frameworks for cross-functional teams to efficiently launch new initiatives What you'll need to thrive (Requirements) 5-7+ years of relevant experience, including consulting, financial services and/or similar experience at a high-grow
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