Toast
FinTech
ProgramManager,FintechProgramManagement
Neural analysis suggests this role is
optimal for Mid candidates.
“Program Manager, Fintech Program Management at Toast. Skills: Program Management, Cross-functional Leadership, Partner Operations, Operational Excellence. Lead and manage cross-functional teams. Drive success of major programs”
What You'll Achieve.
scaling the FinTech business lines; business growth; operational efficiency; drive success of major programs; drive key decisions and outcomes; improve partnership performance; driving improvements; operational excellence; high-impact programs; driving key decisions and outcomes; increase efficiency of existing operational processes; efficiently launch new initiatives
Industry & Context.
structure and solve complex business problems; identifying inefficiencies; driving improvements
located within the EST time zone
What They're Looking For.
Must Have
5+ years of relevant experience, consulting experience, financial services experience, high-growth technology company experience, product operations experience, program management experience, Outstanding communication skills, presentation skills, interpersonal skills, ability to collaborate with and influence a wide variety of stakeholders, Startup or similar high-growth environment experience, ability to meet multiple deadlines, Excellent critical-thinking skills, ability to structure and solve complex business problems, experience developing detailed program plans, leading implementation, scoping requirements, identifying inefficiencies, driving operational excellence
Nice to Have
Experience in FinTech space
What You'll Do.
Lead and manage cross-functional teams
Drive success of major programs
Drive key decisions and outcomes
Manage operational relationships with external partners
Improve partnership performance
Develop detailed program plans
Drive implementation of large-scale programs
Serve as business partner
Support partner incident management lifecycle
Manage customer reimbursement process
Leverage AI to increase efficiency
Design and develop frameworks
How You'll Work.
Team & Collaboration
Lead and manage across cross-functional teams; collaborate with and influence a wide variety of stakeholders; collaboration with Strategic Alliances team; cross-functional teams
Communication Scope
Outstanding communication skills; presentation skills; interpersonal skills
Process & Methodology
strategic initiative management, program management, develop detailed program plans, lead implementation, scoping requirements, identifying inefficiencies, driving improvements, operational excellence, large-scale program implementation
Full Job Description
Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. The FinTech Program Management team is responsible for supporting and scaling the FinTech business lines, seeking and developing opportunities for both business growth and operational efficiency across FinTech. Responsibilities include strategic initiative management, cross-functional leadership and execution of FinTech programs, and external partner operations management. This role provides significant strategic, operational and cross-functional team leadership opportunities, as well as exposure to a wide range of functions, including Product Management, Strategic Alliances, Engineering, Operations, Compliance, Legal, Marketing, amongst many others. Candidates for this position should be located within the EST time zone. A day in the life (Responsibilities) Lead and manage across cross-functional teams to drive success of major programs, manage stakeholders and drive key decisions and outcomes Manage and support operational relationships with external partners and seek opportunities to improve partnership performance in collaboration with Strategic Alliances team Develop detailed program plans and lead implementation, scoping requirements, identifying inefficiencies and driving improvements and operational excellence Drive implementation of large-scale and high-impact programs within the FinTech business and serve as a business partner to other business segments on FinTech workstreams driving key decisions and outcomes Support the partner incident management lifecycle, including managing the customer reimbursement process as needed Leverage AI to increase efficiency of existing operational processes, and design and develop frameworks for cross-functional teams to efficiently launch new initiatives What you'll need to thrive (Requirements) 5+ years of relevant experience, including
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